Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ellie Hawkins

cicero

Summary

Graduate from Onondaga Community College with an Associate's degree in Health and Science. Currently pursuing further education in Radiologic Technology to become a Radiology Technician. Demonstrates strong work ethic, determination, and proven skills in teamwork and problem-solving.

Overview

6
6
years of professional experience

Work History

7 Brew Certified Trainer

7 Brew coffee
Syracuse
06.2025 - Current
  • Facilitated onboarding of new team members through hands-on demonstrations and guidance.
  • Provided continuous support to trainees, addressing questions and concerns promptly.

Planet Fitness Front Desk

Planet Fitness Gym
Liverpool
06.2023 - Current
  • Executed daily responsibilities with accuracy and efficiency.
  • Collaborated effectively with diverse coworkers to achieve objectives and resolve product-related issues.
  • Enhanced customer satisfaction through prompt problem resolution and exceptional service.
  • Identified customer needs swiftly to provide tailored solutions.

Server + Cashier

Via Napoli Food Truck
cicero
05.2023 - 07.2025
  • Delivered exceptional customer service to elevate guest dining experiences.
  • Trained new servers on menu items and established service standards.
  • Restocked supplies to ensure seamless restaurant operations.
  • Accurately handled cash transactions in compliance with company procedures.
  • Operated POS terminals for order input, bill splitting, and total calculations.

Cashier

Wegmans
Cicero
05.2019 - 02.2023
  • Maintained clean and organized checkout area, enhancing operational efficiency.
  • Assisted customers with product inquiries, ensuring exceptional service.
  • Guided customers to desired products, addressing questions and providing recommendations.
  • Delivered high-quality customer service through active listening and engagement..

Server

Dusty's Diner
Marcellus
11.2020 - 04.2022
  • Delivered food and beverages promptly to enhance guest satisfaction.
  • Provided exceptional customer service in a fast-paced dining environment.
  • Greeted customers, addressed inquiries, and recommended specials to drive profitability.

Education

Associate of Applied Science - Health And Wellness

Onondaga Community College
Syracuse, NY
05-2025

High School Diploma -

Homeschool
Cicero, NY
06-2023

Skills

  • Customer service and support
  • Team collaboration
  • Employee training and onboarding
  • Conflict resolution
  • Problem solving
  • Time management
  • Process improvement
  • Interactive learning strategies
  • Communication skills
  • Reliability and dedication

Timeline

7 Brew Certified Trainer

7 Brew coffee
06.2025 - Current

Planet Fitness Front Desk

Planet Fitness Gym
06.2023 - Current

Server + Cashier

Via Napoli Food Truck
05.2023 - 07.2025

Server

Dusty's Diner
11.2020 - 04.2022

Cashier

Wegmans
05.2019 - 02.2023

Associate of Applied Science - Health And Wellness

Onondaga Community College

High School Diploma -

Homeschool

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