Ellie Houston
Omaha,NE
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
2nd Assistant Golf Professional
Stone Creek Golf Course
Omaha, NE
03.2020 - Current
- Deliver quality customer service through timely responses to inquiries or complaints from members or other patrons.
- Managed the scheduling of tee times for members and guests.
- Provided customer service to ensure satisfaction during visits to the course.
Restaurant Hostess
Mandarin Spice Asian Grill
Cedar Rapids, IA
10.2023 - 05.2024
- Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
- Managed reservations, waitlists, and special requests for large parties.
- Assigned seating arrangements based on customer preferences and restaurant policies.
- Maintained cleanliness standards in the dining area including wiping down tables and chairs between seatings.
- Completed daily side work tasks assigned by management such as rolling silverware or folding napkins.
Fitness Center Staff Member
Mount Mercy University
Cedar Rapids, Iowa
08.2022 - 05.2024
- helped with track and field events at the University including: retrieving javelins, discusses, checking in viewers
- Monitored gym activities to ensure safe environment for patrons.
- Maintained cleanliness of all exercise areas, locker rooms, and equipment.
Kid's Golf Camp Assistant
Mount Mercy University
Cedar Rapids, Iowa
10.2022 - 02.2024
- Instructed kids on proper technique and safety requirements for hitting in golf simulators
- Taught kids how to properly hit a golf ball while helping them understand why it's taught that way
- Instructed kids how how to be in environment of learning while also having fun in a competitive area
Education
High School Diploma -
Elkhorn North High School
Omaha, NE05-2022
Some College (No Degree) - Sports Management
Mount Mercy University
Cedar Rapids, IASome College (No Degree) - Business Administration And Leadership
Bellevue University
Bellevue, NESkills
- Passholder engagement
- Rule Enforcement
- Facilities oversight
- Time management abilities
- Interpersonal Skills
- Problem-Solving
- Written Communication
Accomplishments
- First Place at High School State Golf 2021
- Played on Mount Mercy Women's Golf team on a scholarship from 2022-2024
References
Connor Farrell: General Manager at Stone Creek Golf Course
4029659000
Travis Loudner: Head Professional At Stone Creek Golf Course
4029659000
Seth Svejda: Golf Instructor at Ken Schall
402-237-0778
John Gibson: General Manager at Mandarin Spice Asian Grill
310-213-6388
Timeline
Restaurant Hostess
Mandarin Spice Asian Grill
10.2023 - 05.2024
Kid's Golf Camp Assistant
Mount Mercy University
10.2022 - 02.2024
Fitness Center Staff Member
Mount Mercy University
08.2022 - 05.2024
2nd Assistant Golf Professional
Stone Creek Golf Course
03.2020 - Current
High School Diploma -
Elkhorn North High School
Some College (No Degree) - Sports Management
Mount Mercy University
Some College (No Degree) - Business Administration And Leadership
Bellevue University
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