Ellie J. Hicks
Mobile,AL
Summary
Experienced in the hospitality industry with a strong background in motivating individuals and coordinating events. Possesses excellent communication skills to leverage this experience in any role effectively. Organizing and ensuring smooth operations, while delivering exceptional customer service. Brings valuable skills and a professional approach to any team or organization. Combines expertise in hospitality with effective communication and optimism to contribute positively and make a significant impact.
Overview
2
2
years of professional experience
Work History
Marketing Assistant
Service 1 Federal Credit Union
02.2023 - Current
- Progressed through multiple roles: starting as a teller, advancing to contact center, and moved into Business Development and Community involvement as a Marketing Assistant
- Provide exceptional member service by addressing inquiries, resolving concerns, and ensuring a seamless, valuable experience
- Serve as the Sales Manager for checking accounts, training new employees and motivating current staff to achieve sales goals
- Balance time effectively between members and projects
- Accurately manage financial transactions, including balancing drawers and maintain detailed account records
- Implementation and organization of community projects
- Design marketing materials, including flyers and promotional content, to support business development initiatives
Residential Assistant
University Of Mobile, Alabama School Of The Arts
08.2023 - Current
- Oversee daily operations of a residential hall, ensuring a safe and welcoming living environment for students.
- Enforce university policies and community standards, fostering a respectful and inclusive atmosphere.
- Mediate and de-escalate conflicts between residents, utilizing problem-solving skills to promote positive resolutions.
- Organize and implement engaging events to build community, enhance student engagement, and promote personal development.
- Conduct regular room inspections and ensure quality control measures are maintained for student accommodations.
- Serve as a mentor and resource for students, offering guidance on academic, personal, and social concerns.
- Coordinate with campus security and administration to address incidents and maintain a secure living environmen
Ministry Assistant
Bayou Sara Baptist Church
09.2023 - Current
- Lead and facilitate discussions on biblical lessons, encouraging engagement and deeper understanding among group members
- Teach and mentor first-grade students, creating a welcoming and educational environment
- Organize and implement events for college students, promoting community involvement and spiritual growth
- Manage and run social media accounts, develop content and engaging with members to enhance outreach and communication
Education
Master of Business Administration -
University of Mobile
Mobile, AL05.2026
Bachelor of Science - Management
University of Mobile
Mobile, AL05.2026
Associate of Science - Business Administration
Crowder College
Neosho, MO01.2023
Skills
- Strong organization
- Willingness to learn
- Teamwork and collaboration
- Time management
- Problem-solving abilities
- Multitasking
- Customer service and support
- Effective communication
- Adaptability and flexibility
- Activity planning and leadership
- Decision-making
- Positive reinforcement
Timeline
Ministry Assistant
Bayou Sara Baptist Church
09.2023 - Current
Residential Assistant
University Of Mobile, Alabama School Of The Arts
08.2023 - Current
Marketing Assistant
Service 1 Federal Credit Union
02.2023 - Current
Bachelor of Science - Management
University of Mobile
Associate of Science - Business Administration
Crowder College
Master of Business Administration -
University of Mobile
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