Ellie Johnson
Portland,OR
Summary
Detail-oriented and organized with a passion for international culture and extensive experience in reception and customer service roles. Eager to contribute to the Division of Global Engagement by supporting students in their study abroad journey with strong interpersonal skills, problem-solving abilities, and a commitment to confidentiality.
Overview
3
3
years of professional experience
Work History
Receptionist
Owensboro Country Club Inc.
06.2020 - 08.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Demonstrated problem-solving abilities by independently addressing and resolving guest inquiries.
- Enhanced organizational skills by maintaining accurate records and managing visitor flow.
Host
Ole South BBQ
11.2021 - 05.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Demonstrated responsibility by managing server tips and ensuring accurate distribution.
Intern
Owensboro Chamber of Commerce
01.2021 - 05.2021
- Coordinated with schools, libraries, and healthcare facilities to schedule a traveling exhibit about Moneta Sleet, Jr., the first African-American photojournalist to win the Pulitzer Prize.
- Wrote and distributed press releases to promote local events and share important information.
- Developed strong written communication and coordination skills.
- Sorted and organized files, spreadsheets, and reports.
Education
Bachelor of Arts - Journalism
University of Oregon
Eugene, OR06.2026
Skills
- Detail-Oriented & Organized: Proven ability to manage multiple tasks and responsibilities efficiently
- Interpersonal Skills: Excellent communication and collaboration skills, whether working independently or with a team
- Self-Motivated & Initiative: Consistently punctual, hardworking, and willing to take initiative
- Confidentiality: Able to adhere to confidentiality requirements and handle sensitive information responsibly
- Verbal and written communication
- Scheduling appointments
- Customer/Client relations
- File Management
- Calendar Management
- Time Management
- Telephone skills
- Data Entry
Languages
Spanish
Limited Working
Timeline
Host
Ole South BBQ
11.2021 - 05.2022
Intern
Owensboro Chamber of Commerce
01.2021 - 05.2021
Receptionist
Owensboro Country Club Inc.
06.2020 - 08.2023
Bachelor of Arts - Journalism
University of Oregon
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