Ellie Jones
Temple,TX
Summary
Meticulous and adaptable worker with a solid background in customer service and logistics. Demonstrates strong attention to detail and effective communication, contributing to streamlined operations and improved customer satisfaction. Ready to leverage skills to enhance team performance and operational success.
Overview
4
4
years of professional experience
Work History
Barista
Starbucks
Gatesville, TX
07.2025 - Current
- Prepared and served diverse coffee beverages, tailoring options to individual customer preferences.
- Maintained and operated espresso machines and brewing equipment, focusing on precision and consistency in beverage preparation.
- Assisted customers in menu selections, improving overall dining experience and satisfaction.
- Maintained clean, organized workstations and dining areas, contributing to seamless operations.
Baggage Handler
HEB Grocery Store
Gatesville, TX
02.2022 - 11.2022
- Ensured bagging area remained clean and organized to promote a safe working environment.
- Optimized grocery packing operations, ensuring swift service delivery and improved customer satisfaction.
- Collaborated with team members to streamline processes, enhancing workflow during peak demand times.
- Managed cash register operations, ensuring accurate transactions and delivering exceptional customer service.
- Managed resolution of customer complaints to ensure high levels of satisfaction and retention.
- Provided expert assistance with product inquiries to enhance customer satisfaction during shopping.
Personal Shopper Assistant
HEB Grocery Store
Gatesville, TX
11.2022 - 11.2023
- Guided customers in selecting products tailored to specific preferences and dietary needs, boosting overall satisfaction.
- Directed online order processing, ensuring prompt and accurate delivery to maximize customer satisfaction.
- Resolved customer inquiries and issues quickly, enhancing overall satisfaction and loyalty.
- Partnered with store personnel to uphold inventory integrity and guarantee product accessibility.
All Purpose Clerk
HEB Grocery Store
Gatesville, TX
12.2023 - 06.2024
- Directed inventory control processes to ensure product availability and streamline operations.
- Participated in cross-training initiatives across departments to enhance adaptability and support all-purpose clerk responsibilities.
- Maintained an inviting store environment through consistent cleaning, organizing, and effective merchandising strategies.
- Addressed customer inquiries to improve satisfaction and strengthen loyalty.
Order Selector
HEB Distribution Center
Temple, TX
09.2024 - 12.2024
- Operated warehouse equipment to select and prepare orders, ensuring timely distribution to customers.
- Scanned and labeled products systematically to maintain inventory integrity.
- Analyzed team dynamics and implemented strategies to optimize workflow and elevate order fulfillment efficiency.
- Monitored and refined safety protocols to ensure compliance with industry standards.
Warehouse Dock Worker
HEB Distribution Center
Temple, TX
12.2024 - 01.2025
- Coordinated shipment logistics to ensure precise handling and on-time delivery of goods.
- Managed transportation of goods within warehouse by operating forklifts and pallet jacks, ensuring streamlined logistics.
- Oversaw dock area maintenance to maintain safety standards and ensure compliance with regulations.
- Streamlined inventory management through accurate labeling and systematic sorting of products for efficient storage.
Education
High School Diploma -
Jonesboro High School
Jonesboro, TXCosmetology License -
Hamilton High School Cosmetology
Hamilton, TXFood Handlers Certification -
Seller Training School
TXTexas Alcoholic Beverage Commission Seller -
Sellers Training School
TXSkills
- Coffee preparation techniques
- Sanitation practices
- Cash handling
- Inventory oversight
- Prioritization and scheduling
- Organizational skills
- Effective communication
- Detail-oriented
- Team player
- Innovative flexibility
- Professionalism
- Approachable demeanor
Timeline
Barista
Starbucks
07.2025 - Current
Warehouse Dock Worker
HEB Distribution Center
12.2024 - 01.2025
Order Selector
HEB Distribution Center
09.2024 - 12.2024
All Purpose Clerk
HEB Grocery Store
12.2023 - 06.2024
Personal Shopper Assistant
HEB Grocery Store
11.2022 - 11.2023
Baggage Handler
HEB Grocery Store
02.2022 - 11.2022
High School Diploma -
Jonesboro High School
Cosmetology License -
Hamilton High School Cosmetology
Food Handlers Certification -
Seller Training School
Texas Alcoholic Beverage Commission Seller -
Sellers Training School