Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ellie Kluge

Wyoming,MI

Summary

Reliable Construction Management Intern who possessed effective time management and logical decision-making abilities. Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Knows how to constantly manage multiple houses independently with no supervision. Very energetic and has exceptional experience enhancing customer experiences in food service settings. Very courteous and friendly when directing customers to tables, giving directions, and taking reservations.

Overview

2
2
years of professional experience

Work History

Construction Management Intern

E&L Construction Group
06.2023 - 08.2023
  • Inspected and reviewed projects to monitor compliance with building and safety codes.
  • Reviewed blueprints and designs for over 30 bathrooms, 15 offices, DEAC, and electrical construction projects.
  • Coordinated with architects and engineers to resolve project issues.
  • Directed personnel operations by conducting hiring, managing staff, and providing training.
  • Used MicroSoft to prepare budget estimates and cost-tracking reports.
  • Coordinated delivery of resources and materials such as steel beams, furniture, bathroom appliances, and construction equipment.
  • Negotiated labor contracts with general contractors and subcontractors.

Cleaning Professional

Myself
06.2021 - 07.2023
  • Delivered quality customer service to address urgent needs and cleaning requests.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
  • Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.

Restaurant Hostess

Rush Creek Bistro
09.2022 - 06.2023
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Managed seating chart and monitored activity in restaurant to keep a constant and efficient dining flow.
  • Supported servers, food runners, and bussers with keeping the dining area ready for every guest.
  • Answered customer questions about hours, seating, and menu information.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Complied with food safety and food hygiene regulations to safeguard public health.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Used cash registers and credit card machines to cash out customers.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Monitored seating area and checked restrooms regularly to keep spotless.

Team Member

CoreLife Eatery
02.2022 - 07.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Trained new team members by relaying information on company procedures and safety requirements.

Education

High School Diploma -

Grandville High School
Grandville, MI
05.2023

Skills

  • Punch Lists
  • Safe Job Site Set-Up
  • New Construction and Remodeling
  • Project Deadlines
  • Guest Satisfaction
  • Sanitation Practices
  • Safe Food Handling
  • High-Volume Dining
  • Bussing Experience
  • Train Staff
  • Facility Cleaning
  • Money Handling

Timeline

Construction Management Intern

E&L Construction Group
06.2023 - 08.2023

Restaurant Hostess

Rush Creek Bistro
09.2022 - 06.2023

Team Member

CoreLife Eatery
02.2022 - 07.2022

Cleaning Professional

Myself
06.2021 - 07.2023

High School Diploma -

Grandville High School
Ellie Kluge