Ellie Lim
Irvine,CA
Summary
Empathetic and client-focused professional who takes personal pride in providing exceptional care and support. Known for going above and beyond to anticipate and meet client needs, connecting authentically to ensure satisfaction and comfort. Highly organized, reliable, and attentive to detail, with a proven ability to manage multiple responsibilities while maintaining a warm, thoughtful approach.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Clinical Research Coordinator
Smart Cures Clinical Research
Anaheim
01.2022 - Current
- Facilitated clinical trials as the lead and backup coordinator, ensuring compliance with protocols and regulations.
- Ensured precise and accurate documentation of all study activities for over 10 studies, reflecting strong attention to detail.
- Scheduled and coordinated study visits, fostering positive participant experiences while maintaining safety and adherence to protocols.
- Collected blood samples using venipuncture and capillary techniques as an NHA-certified phlebotomist.
- Prepared time-sensitive specimens for laboratory analysis and transport.
- Maintained accurate, up-to-date tracking logs for all aspects of clinical research activities, including but not limited to patient condition, adverse events, and lab results.
- Planned promotional campaigns through text marketing and social media platforms.
Social Media Manager
Freelance
01.2022 - Current
- Manage social media accounts (primarily Instagram) for multiple brands and professionals, including @iamtracyrae (10.6k followers), @cathymuraiphotography (1.1k followers), and @kineticclinicalresearch (628 followers).
- Develop and execute content strategies to boost engagement, brand awareness, and customer acquisition.
- Collaborate with over 20 brands for paid and unpaid partnerships, coordinating photoshoots, and advertising campaigns.
- Assist with newborn photography sessions 2-4x monthly, supporting infant care, studio setup, and creative direction.
- Produce compliant social media and ad content for the healthcare sector, promoting clinical trial enrollment in alignment with industry standards.
Child Care
Family and Friends
Irvine, California
03.2022 - 12.2023
- Provided attentive care for children ranging from infants to school-aged, ensuring safety and a positive environment.
- Supported parents by assisting with household tasks, such as cleaning, laundry, and meal prep, while children were resting.
- Maintained consistent communication with parents regarding schedules, routines, and daily updates.
Sales Associate
Kohl's
Irvine, CA
01.2021 - 01.2022
- Delivered excellent customer service while operating point-of-sale systems for transactions and returns.
- Promoted and secured store credit card sign-ups to meet store sales goals.
- Collaborated with team members to maintain store cleanliness and organization.
Education
Bachelor of the Arts - Business Administration
California State University Fullerton
Fullerton05.2025
High School Diploma -
Northwood High School
Irvine, CA05.2021
Skills
- Adaptability and flexibility
- Interpersonal skills and customer service
- Project management
- Organization
- Reliability
- Problem-solving
- Creativity
- Photography
Certification
NHA Certified Phlebotomist, Santa Ana Phlebotomy Institute, 06/24
Timeline
Child Care
Family and Friends
03.2022 - 12.2023
Clinical Research Coordinator
Smart Cures Clinical Research
01.2022 - Current
Social Media Manager
Freelance
01.2022 - Current
Sales Associate
Kohl's
01.2021 - 01.2022
Bachelor of the Arts - Business Administration
California State University Fullerton
High School Diploma -
Northwood High School