Ellie Lowman
Vancouver,WA
Summary
Highly motivated with a strong work ethic and a desire to take on new skills and meeting the company needs. Skilled in working under pressure and adapting to new situations and challenges to best enhance the company. Devoted to giving every customer a positive and memorable experience.
Overview
7
7
years of professional experience
Work History
Manager/House Cleaner
Refresh Cleaning Company
07.2024 - Current
- Enhanced client satisfaction by meticulously cleaning and maintaining residential and commercial properties.
- Cultivated strong professional relationships with clients by communicating clearly about their needs and preferences regarding cleaning services.
- Instituted safety protocols for the use of chemicals and equipment, minimizing accidents or damage to property.
- Consistently exceeded client expectations through diligent work ethic and dedication to providing top-notch service.
- Maintained inventory of supplies, cleaning materials, equipment and placed orders based on what is needed.
Budtender
Main Street Marijuana
01.2020 - Current
- Assisting customers in selecting the best products for their needs
- Maintained knowledge of current cannabis strains, edibles, concentrates, and paraphernalia
- Strategically arranging cannabis in display cases to encourage customer purchases
- Operated cash registers while handling high volume of cash with accuracy
Barista/Bakery Manager
La Provence Restaurant
09.2019 - 04.2024
- Balanced the needs of multiple customers simultaneously in a fast-paced food service environment
- Supervised team members to make sure the shift ran smoothly, and all tasks were complete while delivering the best customer service
- Training staff to understand bakery items while following proper food handling procedures
- Implemented strategies to increase productivity
- Monthly bakery inventory of supplies and ingredients and daily ordering
- Trained new staff members on operating espresso machines, frothing milk, making specialty drinks
- Prepared all different kinds of coffee drinks hot or cold
Barista
Dutch Bros
02.2018 - 12.2020
- Greeted customers and took orders for coffee drinks, food items, and other beverages
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos, energy drinks
- Operated cash registers to process customer payments
- Maintained a clean work environment by stocking shelves, wiping down counters, and washing dishes
- Maintained calm demeanor during high-volume periods and special events
Education
High School Diploma -
Washougal High School
Washougal, WA06.2015
Skills
- Checking IDs
- Positive attitude and environment
- Positive Customer service and engagement
- Restocking Inventory
- Cash handling
- Product knowledge
- Problem solving
- Great time management and communication
- Multitasking
- Teamwork and Leadership
Timeline
Manager/House Cleaner
Refresh Cleaning Company
07.2024 - Current
Budtender
Main Street Marijuana
01.2020 - Current
Barista/Bakery Manager
La Provence Restaurant
09.2019 - 04.2024
Barista
Dutch Bros
02.2018 - 12.2020
High School Diploma -
Washougal High School
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