Ellie Miller
Wake Forest,NC
Summary
A fast learning and self motivated dental assistant with one and a half years of experience as the sole assistant in a busy practice. A hard worker who is passionate about providing quality care to patients and who is excited to learn from and be a part of a larger team.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Dental Assistant
Dr. Thomas Cooke, DDS/Gentle Smiles Of Raleigh
06.2022 - Current
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Staged tray for procedures by arranging dental instruments and equipment.
- Captured patients' dental radiographs and provided to dentist for interpretation and diagnosis.
- Completed detailed models of patients' mouths to create accurate devices.
- Monitored supply inventory.
Kennel Technician
Paws At Play Dog Daycare
03.2022 - 06.2022
- Monitored and corrected animal behaviors to eliminate safety hazards and maintain a safe and orderly environment in the yards.
- Sanitized and cleaned the kennel daily.
- Efficiently and accurately prepared meals and administered mediations per instructions.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Receptionist/Front Desk Administrator
Happy Tails Country Club
03.2021 - 03.2022
- Facilitates strong client relationships, greeting clients warmly and professionally, providing knowledgeable assistance, and intentionally building personal connections.
- Conducts client interviews, taking pet's medical/behavioral history, discussing special needs and concerns.
- Operates Kennel Connection-a pet care facility software.
- Sends daily reports to team members, detailing pertinent information to facilitate clear communication and team collaboration.
- Daily organizes and assigns 100+ dogs to suites based upon their size, age, behavioral patterns, etc., requiring attention to detail, critical thinking, and organizational skills.
- Provides customer assistance via phone and email, scheduling appointments and effectively addressing questions and concerns.
- Maintains and updates client records.
Kennel Technician
Happy Tails Country Club
07.2020 - 03.2021
- Monitored and corrected animal behaviors to eliminate safety hazards and maintain a safe and orderly environment in the yards.
- Sanitized and cleaned the kennel daily.
- Efficiently and accurately prepared meals and administered mediations per instructions.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Waitress/Food Expeditor
Stewart's Bistro
02.2017 - 12.2019
- Maintained kitchen productivity, guaranteeing timely and efficient preparation and serving of dishes in alignment with customer specifications.
- Cultivated warm and lasting relationships with regular customers.
Kennel Technician
Paws At Play Dog Daycare
03.2019 - 07.2019
- Monitored and corrected animal behaviors to eliminate safety hazards and maintain a safe and orderly environment in the yards.
- Sanitized and cleaned the kennel daily.
- Efficiently and accurately prepared meals and administered mediations per instructions.
- Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Restaurant Hostess/Waitress
Texas Roadhouse
12.2015 - 01.2017
- Consistently provided a warm and welcoming environment for customers.
- Demonstrated ability to multi-task through efficiently serving numerous tables in a very busy restaurant, while maintaining quality service and timely, accurate food orders.
Education
-
Wake Technical Community College
Raleigh, NC-
Asheville Buncombe Technical Community College
Asheville, NCHigh School Diploma -
Meadowbrook Academy
Wake Forest, NC12.2017
Skills
- Excellent communication skills
- Friendly and personable
- Team oriented
- Reliable and dependable
- Detail oriented
- Exceptional work ethic
- Computer literate
- Professional demeanor
- Good manual dexterity
- Ability to multi-task
Certification
- Sterilization and Infection Control
Certificate of completion March, 2022- Sterilization and Disinfection of Patient-Care Items in Oral Healthcare Settings.
- Medical Emergencies in the Dental Office
Certificate of completion March, 2022- Managing Adult Medical Emergencies in the Dental Office.
- CPR for health professionals course approved by the American Heart Association
Certificate of completion March, 2022- Basic Life Support.
- X-ray Certification
Certification of completion August, 2022- Intraoral Radiography for the Office Trained Dental Assistant.
Timeline
Dental Assistant
Dr. Thomas Cooke, DDS/Gentle Smiles Of Raleigh
06.2022 - Current
Kennel Technician
Paws At Play Dog Daycare
03.2022 - 06.2022
Receptionist/Front Desk Administrator
Happy Tails Country Club
03.2021 - 03.2022
Kennel Technician
Happy Tails Country Club
07.2020 - 03.2021
Kennel Technician
Paws At Play Dog Daycare
03.2019 - 07.2019
Waitress/Food Expeditor
Stewart's Bistro
02.2017 - 12.2019
Restaurant Hostess/Waitress
Texas Roadhouse
12.2015 - 01.2017
-
Wake Technical Community College
-
Asheville Buncombe Technical Community College
High School Diploma -
Meadowbrook Academy
- Sterilization and Infection Control
Certificate of completion March, 2022- Sterilization and Disinfection of Patient-Care Items in Oral Healthcare Settings.
- Medical Emergencies in the Dental Office
Certificate of completion March, 2022- Managing Adult Medical Emergencies in the Dental Office.
- CPR for health professionals course approved by the American Heart Association
Certificate of completion March, 2022- Basic Life Support.
- X-ray Certification
Certification of completion August, 2022- Intraoral Radiography for the Office Trained Dental Assistant.
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