Summary
Overview
Work History
Education
Skills
Certification
Timeline
EXTRA
Generic

Ellie Moore

Tyler,TX

Summary

I am passionate about the hospitality industry and everything it has to offer. My goal is to pursue a career in event planning. I am currently pursuing a bachelor’s in administrative hospitality. I thrive in environments with high expectations of quality. My passion is to create an exceptional customer experience while orchestrating an aesthetic and clean environment.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Summer Camp Counselor / K-Crew

Pine Cove Woods
05.2025 - Current
  • Created an upbeat, fun, exciting environment for campers.
  • Prepared Food for over 200 people on the daily feeding all campers varying nutritious meals.
  • Cared for campers of varying ages, keeping them entertained with different activities.
  • Maintained the ropes course, adhering to all safety standards.

Patient Advocate

Hospitality Health ER
01.2024 - Current
  • Accomplished all tasks with a high level of quality and efficiency.
  • Assisted medical staff with patient care coordination and transportation.
  • Fed patients’ nutritious meals according to the diet set by their provider.
  • Ensured all patients were heard, seen, known, and valued.
  • Acted as a middleman between medical staff and patients to ensure no patient’s visit was prolonged longer than required.
  • Upheld an upbeat environment through stressful times and kept the morale of staff and patients high.
  • Dealt with patent complaints with tact and empathy, resolving the issue.

Junior Camp Counselor/Retreat Worker

Frontier Camp
05.2023 - 12.2023
  • Worked with children of varying ages, interests, skills, and developmental levels.
  • Implemented rules and regulations to enforce discipline and compliance.
  • Supervised camper activities to address behavioral issues and promote fun, safety, and inclusivity.
  • Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
  • Worked in the kitchen for retreats, cooking food, doing dishes, and setting tables with a great attitude.

Barista

Cream and Coffee
10.2021 - 12.2023
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
  • Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
  • Recommended products based on a solid understanding of individual customer needs and preferences.
  • Completed successful opening and closing tasks daily.

Volunteer

Hope Station
02.2018 - 02.2019

• Stocked merchandise, clearly labeled items, and arranged according to size or color.

• Recommended complementary purchases to customers, increasing revenue.

• Opened, shelved, and arranged new products in a visually appealing manner while also organizing displays for optimal sales promotions.

• Maintained up-to-date knowledge of store sales, payment policies, and security standards.

Education

High school diploma -

Moore Academy
Palestine, TX
12-2023

General Associate’s Degree -

Tyler Junior College
Tyler, TX
05.2026

Skills

  • Creativity
  • Problem Solving
  • Relational bandwidth
  • Grit
  • Organization
  • Teamwork
  • Attention to detail
  • Patience and empathy

Certification

  • CPR Certification
  • Food handlers license

Timeline

Summer Camp Counselor / K-Crew

Pine Cove Woods
05.2025 - Current

Patient Advocate

Hospitality Health ER
01.2024 - Current

Junior Camp Counselor/Retreat Worker

Frontier Camp
05.2023 - 12.2023

Barista

Cream and Coffee
10.2021 - 12.2023

Volunteer

Hope Station
02.2018 - 02.2019

High school diploma -

Moore Academy

General Associate’s Degree -

Tyler Junior College

EXTRA

  • Quality Assurance Committee – Patient Satisfaction, Incident Reports - Hospitality ER / January 2024 – Current
Ellie Moore