Ellie Nguyen
Santa Clara,CA
Summary
Highly adaptable and motivated professional with experience in the restaurant industry, from serving and management to cooking. Known for fast learning, speed, and attention to detail. Seeking a challenging role where I can utilize my skills and contribute to a dynamic team.
Overview
4
4
years of professional experience
Work History
Cook
Ramen Nagi
02.2021 - Current
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Communicated closely with servers to fully understand special orders for customers.
Assistant Manager
Ramen Nagi
02.2021 - 02.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Made hiring recommendations to increase company's productivity and profitability with quality workers.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Server
Ramen Nagi
04.2021 - 01.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Processed orders and sent to kitchen employees for preparation.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Provided feedback and guidance to help servers develop industry skills and knowledge.
Server
Pho 79
02.2020 - 01.2021
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Inspected dishes and utensils for cleanliness.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
Education
High School Diploma -
Rancho Alamitos High School
Garden Grove, CA06.2017
Skills
- New Hire Training
- Cleaning and Organization
- Quality Assurance and Control
- Problem Solving Skill
- POS Transactions
- Guest Experiences
Languages
Vietnamese
Native or Bilingual
Timeline
Server
Ramen Nagi
04.2021 - 01.2022
Cook
Ramen Nagi
02.2021 - Current
Assistant Manager
Ramen Nagi
02.2021 - 02.2022
Server
Pho 79
02.2020 - 01.2021
High School Diploma -
Rancho Alamitos High School
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