Ellie O'Donovan
Iowa City,IA
Summary
Dedicated professional with strong communication skills and a focus on exceptional customer service. Experienced in conflict resolution and team collaboration in high-pressure environments.
Overview
3
3
years of professional experience
Work History
Lifeguard
City Of Council Bluffs
Council Bluffs, Iowa
05.2024 - Current
- Delivered first aid and managed emergency situations, providing timely assistance to those in need.
- Performed emergency rescues when necessary, effectively preventing potential injuries or fatalities.
- Monitored pool activities to ensure safety and enforce rules, contributing to a secure environment for all patrons.
- Communicated effectively with patrons regarding safety guidelines and regulations.
Barista/Cashier
Starbucks
Council Bluffs, IA
12.2024 - 02.2026
- Engaged with customers to enhance service experience and guide product choices.
- Operated cash register and processed customer transactions efficiently.
- Collaborated with team members to efficiently handle high-volume rush periods.
- Maintained cleanliness and organization of the service area and equipment.
- Monitored inventory levels and restocked supplies to ensure product availability.
Take-Out Server
Pizza King Inc
Council Bluffs, Iowa
09.2023 - 04.2024
- Delivered excellent customer service during high-volume take-out orders.
- Coordinated with kitchen staff to ensure timely and accurate order fulfillment.
- Monitored and verified order details for accuracy. and ensured timely food preparation for customers.
- Maintained cleanliness and organization of take-out area daily to enhance customer experience.
- Processed cash payments at point-of-sale systems efficiently, ensuring accurate transactions.
Education
High School Diploma -
Saint Albert Catholic
Council Bluffs, IA05-2026
Skills
- Emergency response
- Customer service
- Conflict resolution
- Client relationship management
- Team collaboration
- Time management
- Multitasking
- Communication skills
Timeline
Barista/Cashier
Starbucks
12.2024 - 02.2026
Lifeguard
City Of Council Bluffs
05.2024 - Current
Take-Out Server
Pizza King Inc
09.2023 - 04.2024
High School Diploma -
Saint Albert Catholic