Overview
Work History
Education
Skills
Timeline
Generic

Ellie Ollivier

Highland

Overview

3
3
years of professional experience

Work History

Social Media Manager

Rags to Raches
Highland
03.2025 - Current
  • Create and schedule engaging social media content tailored to the brand’s voice and target audience
  • Plan and execute campaigns to promote new product launches, sales, and seasonal collections
  • Monitor performance metrics (likes, shares, comments, reach) to assess content effectiveness and adjust strategy
  • Interact with followers by responding to comments and messages to build a loyal online community
  • Collaborate with the design and marketing team to align social media efforts with overall branding and promotions
  • Source and edit photos and videos to showcase products in fun, family-friendly ways
  • Research trends and competitor strategies to keep content fresh, relevant, and competitive
  • Assist in growing follower count and engagement rates across platforms like Instagram, Facebook, and TikTok

Server

Herm’s inn
Logan
01.2025 - 05.2025
  • Delivered attentive, personalized service to guests throughout their dining experience
  • Accurately recorded food and beverage orders and relayed them to kitchen staff efficiently
  • Recommended menu items and specials, upselling when appropriate to enhance guest satisfaction
  • Managed multiple tables while maintaining a calm and professional demeanor in a fast-paced setting
  • Coordinated with kitchen and bar staff to ensure timely and accurate order delivery
  • Handled payments, processed transactions, and balanced cash drawer at end of shift
  • Resolved customer concerns promptly and professionally to ensure positive dining experiences
  • Maintained cleanliness and organization of dining and service areas in line with health standards

Team Leader

Cafe Zupas
Logan
09.2023 - 12.2024
  • Welcomed guests with a friendly and approachable attitude, creating a positive first impression
  • Assisted customers with menu selections, provided samples, and answered product questions
  • Prepared food items from memory, ensuring consistency and accuracy in each order
  • Handled customer transactions, processed payments, and ensured smooth checkout experiences
  • Delivered food orders promptly and courteously to guests and delivery areas
  • Bussed and sanitized tables to maintain a clean and inviting dining environment
  • Followed up with guests during their meals to ensure satisfaction and address any needs

River Guide

High Country Adventure
Provo
05.2024 - 08.2024
  • Led guests on guided river tours, providing safety instructions and engaging commentary about the local environment
  • Ensured the safety of all participants by conducting equipment checks and monitoring river conditions
  • Navigated rafts through diverse water conditions while maintaining control and guest confidence
  • Delivered exceptional customer service by creating a fun, informative, and memorable experience
  • Responded calmly and effectively to emergencies or unexpected situations on the water
  • Maintained and cleaned gear, boats, and equipment to ensure readiness for each trip
  • Fostered a team-oriented environment by working closely with fellow guides and staff

Team Member

Everbowl
Pleasant Grove
05.2022 - 08.2023
  • Greeted customers and accurately took food and beverage orders
  • Processed cash, credit, and mobile payments quickly and accurately
  • Prepared food items according to company standards and food safety guidelines
  • Maintained a clean and organized workstation, including routine cleaning of the food prep line
  • Assembled and distributed completed orders for dine-in, takeout, and delivery services including DoorDash
  • Worked efficiently in a fast-paced environment while ensuring quality and customer satisfaction

Education

High School Diploma -

Utah State University
Logan, UT
05-2027

Skills

  • Customer Service Excellence
  • Strong Communication Skills
  • Multitasking in Fast-Paced Environments
  • Menu Knowledge & Food Recommendations
  • Order Accuracy & Attention to Detail
  • Cash Handling & POS Systems
  • Time Management & Efficiency
  • Team Collaboration
  • Conflict Resolution & Problem Solving
  • Cleanliness & Sanitation Standards
  • Upselling Food & Beverage Items
  • Friendly and Professional Demeanor

Timeline

Social Media Manager

Rags to Raches
03.2025 - Current

Server

Herm’s inn
01.2025 - 05.2025

River Guide

High Country Adventure
05.2024 - 08.2024

Team Leader

Cafe Zupas
09.2023 - 12.2024

Team Member

Everbowl
05.2022 - 08.2023

High School Diploma -

Utah State University
Ellie Ollivier