Ellie Ollivier
Highland
Overview
3
3
years of professional experience
Work History
Social Media Manager
Rags to Raches
Highland
03.2025 - Current
- Create and schedule engaging social media content tailored to the brand’s voice and target audience
- Plan and execute campaigns to promote new product launches, sales, and seasonal collections
- Monitor performance metrics (likes, shares, comments, reach) to assess content effectiveness and adjust strategy
- Interact with followers by responding to comments and messages to build a loyal online community
- Collaborate with the design and marketing team to align social media efforts with overall branding and promotions
- Source and edit photos and videos to showcase products in fun, family-friendly ways
- Research trends and competitor strategies to keep content fresh, relevant, and competitive
- Assist in growing follower count and engagement rates across platforms like Instagram, Facebook, and TikTok
Server
Herm’s inn
Logan
01.2025 - 05.2025
- Delivered attentive, personalized service to guests throughout their dining experience
- Accurately recorded food and beverage orders and relayed them to kitchen staff efficiently
- Recommended menu items and specials, upselling when appropriate to enhance guest satisfaction
- Managed multiple tables while maintaining a calm and professional demeanor in a fast-paced setting
- Coordinated with kitchen and bar staff to ensure timely and accurate order delivery
- Handled payments, processed transactions, and balanced cash drawer at end of shift
- Resolved customer concerns promptly and professionally to ensure positive dining experiences
- Maintained cleanliness and organization of dining and service areas in line with health standards
Team Leader
Cafe Zupas
Logan
09.2023 - 12.2024
- Welcomed guests with a friendly and approachable attitude, creating a positive first impression
- Assisted customers with menu selections, provided samples, and answered product questions
- Prepared food items from memory, ensuring consistency and accuracy in each order
- Handled customer transactions, processed payments, and ensured smooth checkout experiences
- Delivered food orders promptly and courteously to guests and delivery areas
- Bussed and sanitized tables to maintain a clean and inviting dining environment
- Followed up with guests during their meals to ensure satisfaction and address any needs
River Guide
High Country Adventure
Provo
05.2024 - 08.2024
- Led guests on guided river tours, providing safety instructions and engaging commentary about the local environment
- Ensured the safety of all participants by conducting equipment checks and monitoring river conditions
- Navigated rafts through diverse water conditions while maintaining control and guest confidence
- Delivered exceptional customer service by creating a fun, informative, and memorable experience
- Responded calmly and effectively to emergencies or unexpected situations on the water
- Maintained and cleaned gear, boats, and equipment to ensure readiness for each trip
- Fostered a team-oriented environment by working closely with fellow guides and staff
Team Member
Everbowl
Pleasant Grove
05.2022 - 08.2023
- Greeted customers and accurately took food and beverage orders
- Processed cash, credit, and mobile payments quickly and accurately
- Prepared food items according to company standards and food safety guidelines
- Maintained a clean and organized workstation, including routine cleaning of the food prep line
- Assembled and distributed completed orders for dine-in, takeout, and delivery services including DoorDash
- Worked efficiently in a fast-paced environment while ensuring quality and customer satisfaction
Education
High School Diploma -
Utah State University
Logan, UT05-2027
Skills
- Customer Service Excellence
- Strong Communication Skills
- Multitasking in Fast-Paced Environments
- Menu Knowledge & Food Recommendations
- Order Accuracy & Attention to Detail
- Cash Handling & POS Systems
- Time Management & Efficiency
- Team Collaboration
- Conflict Resolution & Problem Solving
- Cleanliness & Sanitation Standards
- Upselling Food & Beverage Items
- Friendly and Professional Demeanor
Timeline
Social Media Manager
Rags to Raches
03.2025 - Current
Server
Herm’s inn
01.2025 - 05.2025
River Guide
High Country Adventure
05.2024 - 08.2024
Team Leader
Cafe Zupas
09.2023 - 12.2024
Team Member
Everbowl
05.2022 - 08.2023
High School Diploma -
Utah State University