ELLIE ROLFZEN
Minneapolis,MN
Summary
- 5 years customer service experience working in diverse industries.
- Strong background in leadership, team building, and collaboration.
- Proven ability to apply personal, professional, and academic knowledge to solve problems and create effective solutions for customers.
Overview
4
4
years of professional experience
Work History
BEHAVIORAL TECHNICIAN
Midwest Autism and Therapy Clinic
06.2025 - Current
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Encouraged clients to develop work skills and participate in social, recreational and therapeutic activities to enhance interpersonal skills or develop social relationships.
- Conducted therapeutic group sessions about life events and experiences with clients, establishing both short- and long-term goals.
FULFILLMENT EXPERT
Target
11.2024 - 04.2025
- Accurately processed orders to meet daily fulfillment goals
- Provided exceptional guest service by responding to order inquiries and resolving issues quickly
- Coordinated with team members and leaders to prioritize time-sensitive requests
SERVER
The Tavern Bar and Grill
05.2023 - 08.2023
- Provided prompt, friendly service to guests, ensuring a positive dining experience
- Managed multiple tables in a fast-paced environment while maintaining attention to detail
- Resolved customer concerns quickly and professionally to maintain guest satisfaction
- Received customer accolades related to exceptional service.
HOSTESS/BUSSER
Northern Taphouse
05.2024 - 10.2024
- Greeted and seated guests in a friendly and efficient manner to ensure a welcoming atmosphere
- Maintained cleanliness of the dining area, including floors, tables, and service stations
- Provided excellent customer service by being attentive and responsive to guest needs
- Coordinated table rotations and communicated guest flow with servers and kitchen staff
TEACHER'S AIDE
The Goddard School
06.2021 - 08.2022
- Assisted students with physical, emotional, and developmental disabilities
- Collaborated with lead teacher in delivering lessons and managing classroom activities
- Helped organize and distribute classroom materials and resources
Education
Bachelor of Science - Sociology of Law, Crime, And Justice
University of Minnesota Twin Cities
Minneapolis, MN05.2027
Bachelor of Arts - Criminal Justice, Psychology
Winona State University
02.2024
Awards
GPA: 3.898
Tau Sigma - National Honors Society for Transfer Students (2025)
Dean's List - Spring 2025
Activities
- Hall Council at Winona State University, Secretary of Kirkland - Haake Dorm
- Special Olympics Minnesota
- Orono High School's Unified Club, On the Board
- Orono S.A.F.E, Created and founded student-led club designed to support and empower young women in a safe community
Timeline
BEHAVIORAL TECHNICIAN
Midwest Autism and Therapy Clinic
06.2025 - Current
FULFILLMENT EXPERT
Target
11.2024 - 04.2025
HOSTESS/BUSSER
Northern Taphouse
05.2024 - 10.2024
SERVER
The Tavern Bar and Grill
05.2023 - 08.2023
TEACHER'S AIDE
The Goddard School
06.2021 - 08.2022
Bachelor of Arts - Criminal Justice, Psychology
Winona State University
Bachelor of Science - Sociology of Law, Crime, And Justice
University of Minnesota Twin Cities
Similar Profiles
Emily GrevingEmily Greving
Registered Behavior Technician at Midwest Autism & Therapy CentersRegistered Behavior Technician at Midwest Autism & Therapy Centers
Hannah PonxsHannah Ponxs
Behavior Technician at Midwest Autism & Therapy CenterBehavior Technician at Midwest Autism & Therapy Center
Violet OkonViolet Okon
Registered Behavioral Technician at By Your Side Autism Therapy ServicesRegistered Behavioral Technician at By Your Side Autism Therapy Services
Esther M. GiesEsther M. Gies
Senior Designer and Design Project Manager at UnispaceSenior Designer and Design Project Manager at Unispace
Nneoma Elizabeth NnajiNneoma Elizabeth Nnaji
Certified Nursing Assistant at New Aldaya LifescapesCertified Nursing Assistant at New Aldaya Lifescapes