Ellie Smith
Bozeman,MT
Summary
Diligent team member with background in cafe operations and customer service. Proven ability to manage daily tasks efficiently while ensuring high levels of customer satisfaction. Demonstrated skills in multitasking and maintaining clean, organized work environment.
Overview
3
3
years of professional experience
Work History
Cafe Worker
The Coffee Pot
03.2024 - Current
- Enhanced customer satisfaction by providing efficient and friendly service with a welcoming attitude.
- Managed cash register transactions accurately, ensuring proper handling of cash and credit card payments.
- Prepared fresh, high-quality food items by following strict company guidelines for preparation and presentation.
- Operated espresso machines proficiently to produce consistently high-quality coffee drinks according to company recipes and standards.
- Enhanced customer experience by providing personalized beverage recommendations and efficiently preparing orders.
- Contributed to team efficiency by cross-training in various roles such as barista, cashier, and food preparer.
Corn Detasseler
Corteva Agriscience
07.2023 - 08.2023
- Removed tassels from top of corn plants to prevent from self- pollination
- Worked with a team to complete tasks efficiently and effectively
- Maintained a safe working environment by following safety protocols
- Educated new workers on proper techniques for detasseling corn stalks
Store Team Member
Red Wing Confectionary
09.2022 - 08.2023
- Operated cash register to process sales transactions
- Maintained cleanliness of the store, including floors, shelves, counters, and restrooms
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos
- Assisted in the development and implementation of training programs for new employees
Veterinary Technician Assistant
Magnolia Animal Hospital
09.2021 - 03.2022
- Assisted veterinarians in examining and treating animals
- Provided support for surgeries, including prepping the animal and surgical area
- Administered medications and vaccinations as prescribed by a veterinarian
- Monitored vital signs of patients during surgery or recovery periods
- Observed patient behavior and reported any changes to the veterinarian on duty
Education
Some College (No Degree) - Environmental Studies
Montana State University
Bozeman, MTSome College (No Degree) - General Studies
Inver Hills Community College
Inver Grove Heights, MNHigh School Diploma -
Goodhue Secondary
Goodhue, MN06.2021
Skills
- Payment Processing
- Safety and Cleanliness Standards
- Adaptable and Flexible
- Clear Communication
- Espresso Machine Operation
- Food presentation
Timeline
Cafe Worker
The Coffee Pot
03.2024 - Current
Corn Detasseler
Corteva Agriscience
07.2023 - 08.2023
Store Team Member
Red Wing Confectionary
09.2022 - 08.2023
Veterinary Technician Assistant
Magnolia Animal Hospital
09.2021 - 03.2022
High School Diploma -
Goodhue Secondary
Some College (No Degree) - Environmental Studies
Montana State University
Some College (No Degree) - General Studies
Inver Hills Community College