Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ellie Souza

Summary

Motivated college student with strong customer service skills and a positive, team-oriented attitude. Experienced in fast-paced environments and committed to providing excellent support and communication. Eager to learn and contribute in a part-time role while continuing my education.

Overview

1
1
year of professional experience

Work History

Barista

Starbucks
06.2025 - 08.2025
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

FOH Team Member

Noodles & Company
06.2025 - 08.2025
  • Established welcoming atmosphere by greeting each guest warmly.
  • Prepared food orders efficiently while adhering to strict food safety guidelines, delivering high-quality products consistently.
  • Processed customer payments and balanced cash drawers.
  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.

Food Stand Volunteer

Forest Lake Christian School
08.2024 - 09.2024
  • Developed strong knowledge of menu offerings, enabling prompt and accurate order taking.
  • Trained new staff members on proper drink preparation, resulting in consistent product quality across the team.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Education

Bachelor of Arts - Psychology

Vanguard University
Costa Mesa, CA
05-2029

High School Diploma -

Forest Lake Christian School
Auburn, CA
06-2025

Skills

  • Friendly and outgoing
  • Team player
  • Cash handling
  • Opening and closing duties
  • Cleanliness
  • Exceptional customer service
  • Team leadership
  • Adaptive and creative
  • Safe food handling
  • Beverage preparation
  • Excellent memory

Languages

English
Native or Bilingual
Haitian Creole
Full Professional
Spanish
Limited Working

Timeline

Barista

Starbucks
06.2025 - 08.2025

FOH Team Member

Noodles & Company
06.2025 - 08.2025

Food Stand Volunteer

Forest Lake Christian School
08.2024 - 09.2024

Bachelor of Arts - Psychology

Vanguard University

High School Diploma -

Forest Lake Christian School