Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
ELLIE SPIERS

ELLIE SPIERS

Draper

Summary

I am a dynamic candidate experienced in sales and customer service. I have a proven track record of exceeding sales goals and developing strong customer relationships. I love creating and executing successful sales strategies to drive growth. I am highly organized and detail-oriented with a passion for helping clients find solutions.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Nutrition Coach

Self Employed
03.2023 - Current
  • Maintain accurate records of client information such as intake forms, weight loss and gain charts.
  • Facilitate personal lessons on topics such as healthy cooking techniques, mindful eating practices.
  • Monitor client progress through weigh-ins, body measurements, and other health metrics.
  • Develop customized nutrition plans for individuals to meet their health and fitness goals.

Authentication Analyst

Digicert
10.2024 - 05.2025
  • Verify the legitimacy of business customers by reviewing legal registration documents, verified address, and phone number.
  • Initiate and complete verification calls with customers to confirm organizational identity, and prevent fraudulent activity
  • Manage inbound communication via phone, email, and chat, providing timely support and resolution for identity verification issues.
  • Accurately document communication and outcomes in Salesforce


Group Fitness Team Lead

VASA Fitness
03.2023 - 10.2023
  • Provided leadership and guidance to a team of 50+ Group Fitness Instructors.
  • Trained new staff in relevant processes and procedures.
  • Ensured compliance with company policies and procedures throughout the team.
  • Hosted monthly in-person team meetings.
  • Implemented new group fitness classes based on the needs of the gym members.

Entrata Specialist

Redstone Residential
09.2021 - 03.2023
  • Promoted to the corporate office for exceeding job expectations and sales quota.
  • Communicated with Property Managers nationwide to troubleshoot technological and leasing problems.
  • Leveraged strong communication skills to build relationships with teams and aide in leasing.
  • Managed and set up each property's lease and legal documents on a yearly basis.

Leasing Agent

Redstone Residential
07.2020 - 09.2021
  • Utilized problem-solving abilities to troubleshoot resident issues promptly and professionally.
  • Provided excellent customer service, demonstrating strong communication and interpersonal skills.
  • Built positive relationships with customers through consistent follow-up communications.
  • Leased the largest student housing property in Utah and was promoted due to exceeding sales quota.

Education

Associate of Science -

Utah Valley University
01.2022

Skills

  • Hard working
  • Punctual
  • Organized
  • Personable
  • Strong communicator
  • Honest and dependable
  • Microsoft Office
  • Salesforce
  • Customer service
  • Sales

Certification

  • Certified Nutrition Coach NASM
  • Certified Personal Trainer NASM

Timeline

Authentication Analyst

Digicert
10.2024 - 05.2025

Nutrition Coach

Self Employed
03.2023 - Current

Group Fitness Team Lead

VASA Fitness
03.2023 - 10.2023

Entrata Specialist

Redstone Residential
09.2021 - 03.2023

Leasing Agent

Redstone Residential
07.2020 - 09.2021

Associate of Science -

Utah Valley University

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