Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Executive Assistant to the Chief Executive Officer
Beth Israel Deaconess Medical Center
12.2022 - Current
Ability to effectively manage and prioritize multiple task and assignments
Ability to handle confidential and sensitive information
Ability to collaborate/ communicate with Department leadership
Partnering with communication team to coordinate events for department
Placing purchase and catering orders for department.
Facilitated smooth operations within the executive office by overseeing daily tasks and assignments.
Increased meeting effectiveness with detailed preparation of agendas, materials, and minutes.
Handled confidential and sensitive information with discretion and tact.
Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
Booked airfare, hotel, and ground transportation to coordinate office travel.
Practice Manager
Gentle Dental
11.2020 - 12.2022
Primary contact and resource for doctors in the practice
Oversaw accounting, budgeting, and financial reporting.
Responsible for hiring, training, performance management and dismissal
Reviewing treatment plans and coordinating to promote high case acceptance
Manage accounts receivables including patient pay and insurance
Responsible for reporting, interpreting and responding to practice metrics to improve office performance.
Coordinated with physicians to optimize appointment schedules and maximize daily patient flow.
Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
Ensured compliance with healthcare regulations, maintaining up-to-date knowledge on industry standards and best practices.
Managed office budget, reducing unnecessary expenses and allocating funds for necessary improvements.
Lead Dental Assistant
Gentle Dental
03.2017 - 11.2020
Prepared rooms for patient treatment by cleaning and sterilizing tools and equipment and setting up x-ray machines.
Ensured strict adherence to infection control protocols, maintaining a safe and sanitary work environment for both staff and patients.
Maintained detailed patient records, contributing to better-informed treatment decisions and continuity of care.
Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
Took dental images following strict patient protection rules, applying lead aprons.
Education
Bachelor in Health Care Management -
Cambridge College
Boston, MA
Associate of Arts - Business Administration
Quincy College
Quincy, MA
Skills
Logistics Coordination
Interpersonal Communication
Performance Improvement
File Maintenance
Team Leadership
Microsoft Office
Time Management
Documentation and Recordkeeping
Document Preparation
Supply Ordering
Administrative Support
Travel Arrangements
Staff Management
Calendar Management
Meeting Support
Personal Information
Title: Executive Assistant
References
Available upon request.
Certification
CAP - Certified Administrative Professional
Licensed as Dental Assistant
Languages
Albanian
Native or Bilingual
Timeline
Executive Assistant to the Chief Executive Officer
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