Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Ellie Uziel

Aventura,FL

Summary

A dynamic Salon Owner/Operator with a proven track record at Hairstylist/Educator, adept in business management and staff development. Spearheaded salon growth by implementing cutting-edge hair styling techniques and fostering a culture of exceptional customer service. Excelled in upselling services and team leadership, significantly enhancing client retention and staff performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

23
23
years of professional experience

Work History

Salon Owner/Operator

Hairstylist/Educator
11.2013 - 06.2024
  • Managed salon operations efficiently, ensuring smooth day-to-day functioning and top-quality customer experiences.
  • Consistently maintained a clean, organized, and welcoming environment for clients and staff members alike.
  • Ensured compliance with state regulations regarding licensing, sanitation procedures, and workplace safety guidelines.
  • Increased customer retention through exceptional service and consistent follow-up communication.
  • Expanded salon offerings by staying current with industry trends, incorporating new treatments into the service menu as appropriate.
  • Implemented a reward system for employee performance, motivating staff to continually strive for excellence.
  • Trained and motivated employees to perform daily business functions.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Recruited talented stylists and support staff to maintain a high level of expertise within the salon team.


Hair Salon Owner

Hairstylist
03.2001 - 02.2012
  • Increased salon revenue through effective marketing strategies and promotional campaigns.
  • Resolved customer complaints effectively by demonstrating empathy, understanding their concerns, and finding suitable solutions that ensure satisfaction on both ends.
  • Organized special events such as hair shows or charity fundraisers to increase brand awareness and community engagement.
  • Managed salon operations, ensuring efficient scheduling and high-quality customer service.
  • Trained and mentored junior stylists, fostering professional growth and skill development.
  • Established strong relationships with vendors, ensuring timely delivery of supplies and equipment maintenance support when needed.
  • Evaluated industry trends to introduce innovative techniques and services for an enhanced client experience.
  • Boosted employee morale by implementing incentives programs and team-building activities.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.
  • Delegated workplace responsibility to appropriate staff.
  • Initiated workplace improvement programs for increased service efficiency.

Education

Associate Degree of Cosmetology - Cosmetology

Sheridan Technical College
Hollywood, FL
09.1999

Skills

  • Upselling Services
  • Employee Training
  • Staff Management
  • Salon Marketing
  • Hair styling techniques
  • Industry trend awareness
  • Customer Service
  • Product Promotion
  • Business Management
  • Hiring and Onboarding
  • Business Development
  • Team Leadership
  • Staff Development

Timeline

Salon Owner/Operator

Hairstylist/Educator
11.2013 - 06.2024

Hair Salon Owner

Hairstylist
03.2001 - 02.2012

Associate Degree of Cosmetology - Cosmetology

Sheridan Technical College

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Ellie Uziel