Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ellie Vissers

Laurel,MD

Summary

Proven leader and skilled cashier with a track record of enhancing customer satisfaction at Smoothie King and Panera Bread through effective team leadership and problem-solving. Excelled in cash handling and conflict resolution, significantly improving transaction accuracy and customer service. Demonstrates a positive attitude and a flexible approach to scheduling, ensuring operational excellence and repeat business.

Overview

3
3
years of professional experience

Work History

Shift Leader

Smoothie King
03.2022 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.

Cashier

Panera Bread
12.2021 - 03.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.

Education

High School Diploma -

Reservoir High School
Fulton, MD
06.2023

Skills

  • Positive Attitude
  • Cash Handling
  • Team Leadership
  • Problem-Solving
  • Customer service focus
  • Flexible Schedule
  • Training Assistance
  • Conflict Resolution
  • Sales and Upselling
  • Diplomatic and Fair

Languages

English
Native or Bilingual
Italian
Native or Bilingual
Dutch
Limited Working

Timeline

Shift Leader

Smoothie King
03.2022 - Current

Cashier

Panera Bread
12.2021 - 03.2022

High School Diploma -

Reservoir High School

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Ellie Vissers