Ellin Prophett
Pocasset,MA
Summary
Personable and reliable with a positive attitude, perfect for delivering exceptional customer service in a fast-paced environment. Possesses a solid understanding of maintaining equipment and safety protocols, with skills in handling transactions and ensuring guest satisfaction. Committed to creating a seamless and enjoyable experience for all patrons. Offering a strong aptitude for customer service and a willingness to learn and grow in a dynamic environment. Bring the ability to quickly understand and apply safety procedures, along with skills in communication and teamwork.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Golf Cart Attendant
Pocasset Golf Club
07.2018 - Current
- Ensured timely availability of carts for customers by promptly preparing and staging them prior to tee times.
- Prepared golf carts daily by stocking pencils, tees, scorecards, and towels.
- Contributed to a positive atmosphere by fostering friendly interactions between staff and guests.
- Assisted golf club members by carrying clubs from range to cart and setting stations with required balls.
- Improved customer satisfaction by providing exceptional service and assistance to golfers.
- Provided valuable support during tournaments, ensuring smooth operations throughout events.
Professional Pet Sitter
Prophett's Paws (Myself)
05.2016 - Current
- Administered medications as instructed by pet owners or veterinarians, monitoring pets for any adverse effects or reactions.
- Assisted in training puppies and young dogs on basic commands using positive reinforcement techniques.
- Enhanced overall client experience by offering additional services such as house sitting, plant care, and mail collection during pet sitting assignments.
- Developed strong relationships with clients, leading to numerous referrals and repeat business.
- Increased the physical fitness of dogs through regular walks, runs, or trips to dog parks based on breed-specific requirements.
- Provided timely updates and photos to pet owners, offering peace of mind during their absence.
Education
Bachelor of Science - International Business
Stonehill College
South Easton, MA05.2026
Skills
- Team player mentality
- Member assistance
- Reliability and punctuality
- Cart maintenance
- Professional appearance
- Initiative-taking
- Strong work ethic
- Customer service
Certification
- First Aid, CPR and AED Certification - American Red Cross.
- Excel Proficient Certification - Stonehill College.
- Marketing Principles Simternship - Stonehill College.
Timeline
Golf Cart Attendant
Pocasset Golf Club
07.2018 - Current
Professional Pet Sitter
Prophett's Paws (Myself)
05.2016 - Current
Bachelor of Science - International Business
Stonehill College
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