Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Elliot Maldonado

Boynton Beach,FL

Summary

Proven leader in operations management and relationship building, I significantly enhanced customer satisfaction and operational efficiency at FedEx Express. Expert in financial planning and personnel management, I excel in developing strategies that improve profit levels and foster strong professional networks. Skilled in mechanical recoveries and operational reporting, my approach ensures peak performance and safety in all endeavors. Successful Owner/Operator with expertise in [Type] industry and insights on competitors and clientele. Dedicated leader maintains professional relationships and negotiates beneficial deals. Enterprising [Job Title] successful in leading every facet of new and ongoing business operations. Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations. Creative problem solver skilled at de-escalating situations and driving positive change. Hardworking employee enthusiastic about learning [Type] field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Experienced Commercial Truck Driver handles different types of loads with skill and efficiency. Well-organized and resourceful with superior work ethic and [Number]+ years in logistics. Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating [Type] trucks and [Type] trailers, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives.

Overview

30
30
years of professional experience

Work History

Owner/operator

THe Pack and Ship Experts
2022.11 - 2024.08
  • Managed day-to-day business operations.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Prepared annual budgets with controls to prevent overages.
  • Trained and motivated employees to perform daily business functions.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Crafted engaging sales copy and eye-catching graphics for inventive client presentations.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Fostered strong professional network and partnership building skills to connect with quality leads.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
  • Maintained consistent work levels by establishing large customer base and continuous pipeline of deliveries.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Operated with safety and skill to avoid accidents and delays.
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Verified contents of inventory loads against Bills of Lading.

Professional Tractor Trailer Driver

Fedex Express
1999.02 - 2022.09
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Maintained daily, legible DOT log book and submitted corresponding documents.
  • Operated with safety and skill to avoid accidents and delays.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks, and forklifts.
  • Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
  • Verified contents of inventory loads against Bills of Lading.
  • Maximized load safety by balancing, securing, and weighing products.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Removed and unloaded packages from [Type] trucks for customer deliveries, using extreme care to avoid damage to goods.

Ramp Agent Supervisor

Miami Aircraft Supprot
1995.01 - 1998.02
  • Collaborated with airline representatives to address any issues or concerns related to ramp operations in a timely manner.
  • Assisted airline clients with ad-hoc requests related to cargo loading/unloading or special assistance for disabled passengers when necessary.
  • Implemented effective communication protocols between ramp agents and other airport departments for better collaboration.
  • Ensured compliance with FAA regulations and company policies through diligent oversight of ramp agent activities.

Education

High School Diploma -

George T Baker Aviation School
Miami, FL

High School Diploma -

Coconut Creek
Coconut Creek, FL
05.1990

Skills

  • Operations Management
  • Financial Planning
  • Operations Oversight
  • Mechanical recoveries
  • Personnel Management
  • Budget Development
  • Operational Reporting
  • Documentation And Reporting
  • Relationship Management
  • Payroll Processing

Languages

Spanish
Full Professional

Timeline

Owner/operator

THe Pack and Ship Experts
2022.11 - 2024.08

Professional Tractor Trailer Driver

Fedex Express
1999.02 - 2022.09

Ramp Agent Supervisor

Miami Aircraft Supprot
1995.01 - 1998.02

High School Diploma -

George T Baker Aviation School

High School Diploma -

Coconut Creek
Elliot Maldonado