Elliot Oquendo
Elyria,OH
Summary
Proven logistics coordinator with a track record of enhancing delivery efficiency and customer satisfaction at Empire Telecom. Skilled in problem-solving and dispatch, adept at navigating congested areas safely, and improving route planning. Demonstrated ability to work independently, paying meticulous attention to detail, and fostering professional relationships, ensuring timely and accurate deliveries. Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
14
14
years of professional experience
Work History
Courier
Federal Express
10.2015 - Current
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
- Improved delivery efficiency by mapping optimal routes and prioritizing tasks based on urgency.
Logistics Coordinator
Empire Telecom
06.2010 - 09.2015
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Generated documentation and information required for customer shipments.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Tracked orders and notified customers of status or potential delays.
- Trained new employees on logistics procedures, promoting a consistent approach across the team.
Education
High School Diploma -
Silk City Academy
Paterson, NJ06.2013
Skills
- Working Independently
- Attention to Detail
- Problem-Solving
- Customer Service
- Dispatch
Timeline
Courier
Federal Express
10.2015 - Current
Logistics Coordinator
Empire Telecom
06.2010 - 09.2015
High School Diploma -
Silk City Academy
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