Summary
Overview
Work History
Education
Skills
Websites
Notable Awards
Timeline
Generic

ELLIOT TORRES

Orlando

Summary

Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.

Overview

14
14
years of professional experience

Work History

Account Executive

UKG
04.2024 - 05.2025
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Built diverse and consistent sales portfolio.
  • Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.

Senior Sales Rep

Paychex
01.2019 - 01.2024
  • Building relationships with different channels with CPA firms, banks and current clients
  • Work with business owners around HR field with implementing performance, workforce planning, identifying trends, and developing solutions
  • Doing 100 cold calls a day with the hunter mentality and always prospecting new clients everyday
  • Building up a territory based on my relationships, partnerships and my personality
  • Effective presentation, communication and overcoming objections with clients
  • Operating with team members/owners with integrity and urgency in many different situations
  • Helping businesses stay incompliance by reviewing their business and going over new laws/regulations
  • Partnering with team members to cross-sell multiple services
  • Constantly being updated and trained by Paychex to be on top of new law changes
  • Maintaining and over exceeding quota each month – Top 3 Rep in Zone – FY 22-24

Team Leader / Military Police

Oregon National Guard
01.2011 - 01.2022
  • Stood watch on post/patrol as assigned, checked all persons for proper identification, controlled access of personnel to installation and maintained accurate records
  • Interpreted and executed security procedures through use of oral and written words, input necessary data and carried out orders using discretion and good judgment
  • Maintained all medical requirements, physical readiness standards and firearms qualification / proficiency demonstrations required
  • Comprehended and followed all protective force orders, plans, procedures and processes verbatim for routine and emergency actions while exercising safety and security measures
  • Maintained positive working relationships with favorable personality, sense of responsibility, and discretion with all employees, made suggestions for improvement

Account Representative

Graphic Products
01.2018 - 12.2018
  • Making 50 plus calls and emails a day to prospect businesses to discover a need for our products
  • Manager a handful of territories, produce brand awareness of our products, utilize referrals of current customers and warm leads
  • Mailed out literature to prospects for them to see our product, sent literature in emails and then followed up to go over our products and then provided free estimates.
  • Service accounts that were designated to me in my territories and maintain new accounts

Sales Rep

Pella Windows and Doors
01.2018 - 12.2018
  • Managed area sales of product and brand awareness, completed lead generation through personal development, cold calls, referrals, and advertisement through social media
  • Provided free estimates to customers for replacement of their windows & doors, offered features and benefits of products to increase customers satisfaction, negotiated with vendors to provide best price for products
  • Demonstrated products to customers at trade shows, provided hands-on service to elevate sales success

Solutions Manager

Verizon Wireless
01.2014 - 01.2018
  • Trained, coached, led a team of 16 sales associates, supported the sales team in helping with new and retaining customers, planned and directed staff training and performance evaluations
  • Resolved all customer requests, questions and complaints, provided evaluated customer experience
  • Greeted customers entering the store to ascertain what each customer wanted or needed
  • Described product to customers and accurately explained details and care of products
  • Business to Business sales

Sales Rep

Comcast Cable
01.2013 - 01.2014
  • Managed a high volume of outbound customer contacts and inbound calls, prioritized daily workflows, quotes and sales-related inquiries
  • Set up new accounts, established customer credit, and set up all services
  • Succeeded in a complex, fast-paced and challenging environment, exceeded sales goals and expectations

Education

Bachelor of Arts - Human Resources Management

Ashford University
San Diego, CA

Associate of Science - Criminal Justice

Portland Community College
Portland, OR

Associate of Arts - General Studies

Portland Community College
Portland, OR

Skills

  • Market development
  • Sales presentation
  • Negotiation skills
  • Sales strategies
  • Strong presentation skills

Notable Awards

  • Joint Service Commendation Medal
  • Joint Service Achievement Medal
  • 2022 Paychex Circle Rep
  • 2023 Presidents Cabinet
  • Pre-Rookie of Year 2020 Zone 16
  • Combat Action Badge

Timeline

Account Executive

UKG
04.2024 - 05.2025

Senior Sales Rep

Paychex
01.2019 - 01.2024

Account Representative

Graphic Products
01.2018 - 12.2018

Sales Rep

Pella Windows and Doors
01.2018 - 12.2018

Solutions Manager

Verizon Wireless
01.2014 - 01.2018

Sales Rep

Comcast Cable
01.2013 - 01.2014

Team Leader / Military Police

Oregon National Guard
01.2011 - 01.2022

Associate of Science - Criminal Justice

Portland Community College

Associate of Arts - General Studies

Portland Community College

Bachelor of Arts - Human Resources Management

Ashford University

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