Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Elliot Trainor

Mansfield,MA

Summary

Is knowledgable in front-of-house operations. Flexes easily between different positions and serves customers with positive, upbeat style.

Overview

3
3
years of professional experience

Work History

Front of House

Quan's Kitchen
Mansfield, MA
12.2021 - Current
  • Greeted customers and answered any questions they had about the menu.
  • Took customers' orders over the phone as well as in person; collecting information such as modifications to menu items and any other special instructions
  • Accurately and quickly took down delivery information over the phone; such as address, phone number, and credit card information
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Identified discrepancies between daily totals and card machine balance and made corrections to match.
  • Issued receipts, refunds, credits or change due to customers.
  • Maintained cleanliness of the front of house area including countertops, computers, bussing tables and floors.
  • Worked mostly alone, but has had plenty experience working with other team members
  • Performed other duties as assigned by management (i.e. delivery driving when needed, restocking utensils/ condiments).

Lifeguard

Continental Pools
Foxborough, MA
05.2021 - 09.2022
  • Was seasonal; worked the two summers
  • Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
  • Alerted patrons of storm conditions and directed to exit water immediately during local severe weather situations.
  • Cautioned swimmers regarding unsafe practices and safety hazards.
  • Maintained constant surveillance of patrons in the swimming area at all times.
  • Cleaned, brushed and vacuumed pool to keep clean.
  • Conducted daily pool maintenance, including testing and adjusting chemical levels.
  • Maintained accurate records of incident reports, pool chemicals, and patron counts.

Education

High School Diploma -

Mansfield High School
Mansfield, MA
06-2024

Skills

  • Menu Knowledge
  • Guest Relations
  • Food Safety Understanding
  • Phone Etiquette
  • Order Taking

References

References available upon request.

Timeline

Front of House

Quan's Kitchen
12.2021 - Current

Lifeguard

Continental Pools
05.2021 - 09.2022

High School Diploma -

Mansfield High School
Elliot Trainor