Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elliott Beck

Chicago,IL

Summary

Operations leader with 6 years of Chick-fil-A, Inc. corporate and restaurant experience, skilled in driving profitability, scaling systems, and developing high-performing teams. Proven success in U.S. and Canadian grand openings, implementing sustainable processes that enhance guest experience, financial stewardship, and leadership pipelines while aligning performance metrics for consistent, scalable results.

Overview

5
5
years of professional experience

Work History

Director of Operations

Chick-fil-A Pullman
01.2025 - Current

Leads restaurant operations to ensure consistent delivery of exceptional guest experiences and financial stewardship. Oversees all operational systems, food safety, and staffing while developing high-performing leaders and teams. Drives strategic initiatives to achieve service, quality, and profitability goals through disciplined execution, innovation, and a culture of excellence.

FOH Director

Chick-fil-A Alice
08.2024 - 01.2025

Leads front-of-house operations to deliver exceptional guest experiences while achieving key performance metrics in order accuracy, speed of service, and satisfaction. Oversees staffing, scheduling, and training to ensure a well-equipped, high-performing team that consistently upholds hospitality standards and operational excellence.

BOH Director

Chick-fil-A Alice
11.2023 - 08.2024

Leads all kitchen operations to ensure excellence in food safety, cost management, labor productivity, and guest experience. Oversees staffing, training, and team development while implementing systems that drive efficiency, consistency, and quality. Maintains proper inventory, safety standards, and operational discipline to support sales growth and customer satisfaction.

Field Talent Staff Level 2

Chick-fil-A Inc.
08.2023 - Current

Drives successful high-volume grand openings across the U.S. and Canada by executing scalable staffing and operational systems that ensure long-term restaurant health. This role partners with Operators to implement proven talent strategies, equip internal leaders to sustain growth, and establish processes that can be replicated across markets. Field Talent Staff Level 2 employees serve as both practitioners and coaches—building capable leadership pipelines, reducing friction in talent operations, and fostering consistent excellence in new and established restaurants.

BOH Manager

Chick-fil-A Puyallup
01.2023 - 08.2023

Field Talent Staff Level 1

Chick-fil-A Inc.
01.2023 - 08.2023

FOH Manager

Chick-fil-A Puyallup
01.2022 - 01.2023

Trainer

Chick-fil-A Puyallup
10.2021 - 01.2022

Team Member

Chick-fil-A Puyallup
02.2021 - 10.2021

Education

Bachelor of Science - Business Administration And Management

Western Governors University
Salt Lake City, UT
01-2026

Skills

  • Operational Strategy & Innovation
  • Profitability & Cost Optimization
  • Leadership Development & Talent Pipeline Growth
  • Franchise & Operator Support
  • Customer Experience & Brand Loyalty
  • High-Volume Market Launches (US & Canada)

Timeline

Director of Operations

Chick-fil-A Pullman
01.2025 - Current

FOH Director

Chick-fil-A Alice
08.2024 - 01.2025

BOH Director

Chick-fil-A Alice
11.2023 - 08.2024

Field Talent Staff Level 2

Chick-fil-A Inc.
08.2023 - Current

BOH Manager

Chick-fil-A Puyallup
01.2023 - 08.2023

Field Talent Staff Level 1

Chick-fil-A Inc.
01.2023 - 08.2023

FOH Manager

Chick-fil-A Puyallup
01.2022 - 01.2023

Trainer

Chick-fil-A Puyallup
10.2021 - 01.2022

Team Member

Chick-fil-A Puyallup
02.2021 - 10.2021

Bachelor of Science - Business Administration And Management

Western Governors University