Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
24
24
years of professional experience
Work History
Court Services Officer III
Intensive Supervision Program, Southern Region
Cherry Hill, NJ
01.2001 - Current
Managed full-cycle caseloads, including pretrial, pre-sentence and client supervision.
Ensured appropriate sanctions were applied for violations of conditions of supervision.
Assisted probationers with resolving housing, employment and social services problems.
Developed professional relationships with offenders through home, school, detention, and community visits.
Aided senior leadership during executive decision-making process by preparing offender reports for corrective action planning.
Monitored offender activities such as drug testing, job searches, educational programs and social services.
Tracked information for summary documentation to strengthen case outcomes.
Coordinated with local service providers to provide additional support services for clients.
Assisted in the preparation of pre-sentence investigations for courts.
Offered transitional services for program offenders and referral to appropriate community agencies and organizations.
Facilitated group sessions with parolees to promote positive behavior change.
Participated in multi-disciplinary team meetings to review cases or develop solutions for difficult cases.
Performed risk assessments on new offenders being considered for parole or probation placement.
Conducted regular home visits, office meetings, and field checks on offenders.
Provided crisis intervention services when needed during emergency situations involving offenders.
Trained new employees on company policies and procedures.
Provided guidance and direction to subordinates regarding job duties and responsibilities.
Implemented strategies to take advantage of new opportunities.
Coordinated with other department supervisors to ensure smooth workflow and project alignment.
Fostered a positive and motivating work environment, leading to an increase in team morale.
Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
Participated in recruitment efforts by interviewing prospective candidates for open positions.
Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Maintained positive working relationship with fellow staff and management.
Recognized by management for providing exceptional customer service.
Worked effectively in team environments to make the workplace more productive.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Provided support and guidance to colleagues to maintain a collaborative work environment.
Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Education
Master of Arts - Masters of Public Administration
Seton Hall University
South Orange, NJ
05-2009
Bachelor of Arts - Sociology
Delaware State University
Dover, DE
05-1998
Skills
Multitasking
Analytical and critical thinking
Conflict resolution
Time management
De-escalation techniques
Policy enforcement
Individual counseling
Motivational interviewing
Cultural sensitivity
Professional ethics
Continuous improvement
Community outreach
Risk assessment
Interviewing expert
Relationship building
Crisis management
Communication skills
Problem-solving abilities
Attention to detail
Task prioritization
Interpersonal skills
Written communication
Case management
Research/due diligence
Team building
Affiliations
Maintain an active fitness regimen
Dedicated reader with a broad interest in literature in mystery, thriller, political thriller, crime genres
Travel domestically and internationally and developed capabilities to experience different cultures and adapting to people and their customs.
Accomplishments
Delta Upsilon Foundation, Board Member, November 2021 - October 2022 - Responsible for hosting The Malcolm Bernard HBCU College Fair, which is responsible for introducing over 70 Historically Black Colleges and Universities to the students of Mercer County NJ students. During the fair, students receive admission into the various schools and they receive over $500,000 in scholarships. We also provide Book Scholarships to high school seniors in the Mercer County Region.
References
References available upon request.
Timeline
Court Services Officer III
Intensive Supervision Program, Southern Region
01.2001 - Current
Master of Arts - Masters of Public Administration
Seton Hall University
Bachelor of Arts - Sociology
Delaware State University
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