ELLIOTT COFFEY
Rochester
Summary
Innovative Salon Stylist with experience in a range of hairdressing techniques and services. Strengths include superb precision cutting skills, adeptness in advanced coloration methods, and ability to consult effectively with clients to realize desired looks. Notably contributed to customer satisfaction improvements and retention rate increases in previous salons through consistent delivery of high-quality styling outcomes.
Overview
23
23
years of professional experience
2
2
Certifications
Work History
DSP
Easter Seals (FedCap)
Rochester
08.2024 - Current
- Supported individuals with disabilities in daily living activities and personal care to promote independence and improve quality of life.
- Assisted clients in developing social skills and enhancing community integration to foster meaningful relationships and participation.
- Collaborated with interdisciplinary teams to create personalized support plans.
- Monitored client progress and reported changes to supervisors to ensure timely adjustments to support strategies.
- Administered medication and maintained accurate health records for clients.
Hair Stylist
Shear Choice-Self Employed
Rochester
01.2008 - Current
- Shampooed, cut, styled, colored, curled, and straightened hair to enhance client appearance and satisfaction.
- Advised clients on optimal styles and colors tailored to hair texture, condition, and complexion, improving their overall confidence.
- Shaved beards and provided facial treatments, creating a calming atmosphere that enhanced client comfort and relaxation.
Direct Support Professional
Arc of Monroe County
Brighton
08.2021 - 10.2025
- Provided oversight to ensure safety and supervision of residents.
- Communicated critical safety information to team members and stakeholders to enhance overall welfare.
- Maintained confidentiality of information relating to individuals and their families in accordance with agency policy.
- Maintained accurate documentation and reports to meet agency standards and support effective service delivery.
- Communicated agency, regulatory body, and program policies and procedures to stakeholders to ensure understanding and compliance.
- Conducted training sessions for new hires to ensure thorough understanding of company policies and promote adherence to best practices.
- Completed direct care duties/house tasks needed to support the needs of the home
- Maintained accurate billing for the program per policy.
- Demonstrated professional demeanor and acts as a role model for employees and individuals by interacting with others in a professional and respectful manner, dressing appropriately, and using good personal hygiene
Direct Support Professional/Supervisor
Easter Seals (Fedcap)
Rochester
02.2019 - 06.2021
- Maintained confidentiality of information relating to individuals and their families in accordance with agency policy.
- Provided oversight to ensure safety and supervision of residents.
- Oversaw and guided employees, addressing challenges while ensuring compliance with agency policy and expectations
- Scheduled employees appropriately to maintain minimums
- Maintained necessary documentation and reports per agency policies.
- Communicated in a positive manner agency, regulatory body and departmental or program policies, procedures, and standards of work.
- Communicated critical information regarding safety and welfare of individuals to relevant stakeholders
- Led training sessions for new hires, facilitating understanding of policies and procedures
- Maintained accurate billing for the program per policy.
- Completed direct care duties/house tasks needed to support the needs of the home
- Maintained accurate records of individual monies/banking.
- Demonstrated professional demeanor and acts as a role model for employees and individuals by interacting with others in a professional and respectful manner, dressing appropriately, and using good personal hygiene
Direct Support Professional
Arc of Genesee/Orleans County
Batavia
08.2008 - 01.2020
- Provided direct care to those with intellectual and developmental disabilities
- Performed personal care tasks, including assistance with basic personal hygiene and grooming, feeding, and ambulation, medical monitoring, and health care related tasks
- Fostered positive relationships between caretakers and individuals served
- Ensured client safety and maintaining a safe environment.
- Reminded and assisted clients with self-administration of medications (with training)
- Encouraged self-help activities
- Reported changes in client’s condition or family situation to administrators and supervisors
- Documented services provided
- Performed home management functions such as light housekeeping, laundry, bed making, and cleaning
- Planned meals, shopped for groceries, prepared, and served food/meals, fed and cleaned-up
- Accompanied clients to scheduled appointments and transported clients or ran errands for clients
- Assisted with toileting, including bedpans, urinals, and commode chairs, as necessary
- Performed other general household duties as assigned
Assistant Manager
Arc of Monroe County
Brighton
08.2011 - 05.2016
- Maintained confidentiality of information relating to individuals and their families in accordance with agency policy.
- Provided oversight to ensure safety and supervision of residents.
- Provided direct oversight, supervision and problem-solving to employees in accordance with Agency policy and expectations
- Scheduled employees appropriately to maintain minimums
- Maintained necessary documentation and reports as required and per agency policies
- Communicated in a positive manner agency, regulatory body and departmental or program policies, procedures, and standards of work.
- Shared important information regarding the safety and welfare of others
- Trained new hires
- Maintained accurate billing for the program per policy.
- Completed direct care duties/house tasks needed to support the needs of the home
- Maintained accurate records of individual monies/banking.
- Demonstrated professional demeanor and acts as a role model for employees and individuals by interacting with others in a professional and respectful manner, dressing appropriately, and using good personal hygiene
Direct Support Professional
Catholic Charities Community Services
Rochester
02.2008 - 02.2011
- Provided direct care to those with intellectual and developmental disabilities
- Performed personal care tasks, including assistance with basic personal hygiene and grooming, feeding, and ambulation, medical monitoring, and health care related tasks
- Fostered positive relationships between caretakers and individuals served
- Ensured client safety and maintaining a safe environment.
- Reminded and assisted clients with self-administration of medications (with training)
- Encouraged self-help activities
- Reported changes in client’s condition or family situation to administrators and supervisors
- Documented services provided
- Performed home management functions such as light housekeeping, laundry, bed making, and cleaning
- Planned meals, shopped for groceries, prepared, and served food/meals, fed and cleaned-up
- Accompanied clients to scheduled appointments and transported clients or ran errands for clients
- Assisted with toileting, including bedpans, urinals, and commode chairs, as necessary
- Performed other general household duties as assigned
Manager
Volunteers of America
Rochester
09.2004 - 02.2008
- Developed and implemented written procedures for store operations, including opening closing the stores, procedures for accepting, sorting, pricing donations
- Practiced security procedures for staff and volunteers
- Handled cash through cash transactions
- Oversaw the processing of donated items
- Managed the rotation of items and the disposal of donated items in a timely manner
- Contributed to the development of annual revenue projections to meet financial goals
- Supervised staff and volunteers
- Monitored staff and volunteer work performance and provided feedback
- Coordinated and participated in the hiring, supervision, and evaluation of staff
Hairstylist
Trade Secret Salon
Greece
05.2003 - 01.2008
- Shampoo, cut, style, color, curl and straightens hair
- Provided clients with information about what styles and colors are best for them based on their hair's texture, condition, color, and their complexion.
- Shaved beards and perform facials.
Education
Cosmetology -
Continental School of Beauty Culture
Rochester, NY05-2003
Southeastern Academy of Travel & Tourism
Kissimmee, FL05-1993
Skills
- Creativity
- Interpersonal skills and customer service
- Active listening
- Positive attitude
- Stamina
- Dexterity
- Professional grooming
- Time management
- Accounting principles
- Cash handling
- Scheduling and planning
- Hair cutting techniques
- Coloring methods
- Client consultation
- Inventory control
- Staff scheduling and training
- Medication administration
- Event coordination
- Employee supervision
Hobbies and Interests
- Camping
- Hiking
- Kayaking
- Traveling
- Furniture Restoration
Certification
New York Cosmetology License 22WI1169407
Timeline
DSP
Easter Seals (FedCap)
08.2024 - Current
Direct Support Professional
Arc of Monroe County
08.2021 - 10.2025
Direct Support Professional/Supervisor
Easter Seals (Fedcap)
02.2019 - 06.2021
Assistant Manager
Arc of Monroe County
08.2011 - 05.2016
Direct Support Professional
Arc of Genesee/Orleans County
08.2008 - 01.2020
Direct Support Professional
Catholic Charities Community Services
02.2008 - 02.2011
Hair Stylist
Shear Choice-Self Employed
01.2008 - Current
Manager
Volunteers of America
09.2004 - 02.2008
Hairstylist
Trade Secret Salon
05.2003 - 01.2008
Cosmetology -
Continental School of Beauty Culture
Southeastern Academy of Travel & Tourism