Elliott Estep
Friendswood,TX
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at Sulzer Turbo Services. Skilled in equipment operation and exceptional customer service, demonstrated through collaborative success across departments and fostering positive guest experiences. Excelled in safety compliance and hospitality service, significantly contributing to workplace productivity and guest engagement without compromising service quality. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
8
8
years of professional experience
Work History
Utility Worker
Sulzer Turbo Services
La Porte, TX
03.2024 - Current
- Kept work area clean, neat, and well-stocked to maximize productivity.
- Collected and disposed of trash and debris.
- Contributed to a positive work environment through effective communication and collaboration with colleagues across various departments.
- Verified that all safety procedures were followed while working on utility systems.
- Forklift certified and operator
Server Shift Leader
Papasitos Cantina
Webster, TX
10.2021 - 04.2024
- Cultivated warm relationships with regular customers.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
Server
Tbone Tom’s
Kemah, TX
04.2016 - 02.2020
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Hs Diploma -
Clear Falls High School
League City, TX05.2019
Skills
- Equipment Operation
- Power Tool Operation
- Hand-tool proficiency
- Safety Compliance
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Hospitality service expertise
- Memory retention
Timeline
Utility Worker
Sulzer Turbo Services
03.2024 - Current
Server Shift Leader
Papasitos Cantina
10.2021 - 04.2024
Server
Tbone Tom’s
04.2016 - 02.2020
Hs Diploma -
Clear Falls High School