Summary
Overview
Work History
Education
Skills
Timeline
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Elliott Melvin

Cincinnati,OH

Summary

Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing appointments. Patient-oriented and helpful candidate familiar with MS Office, Adobe products, and EMR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

10
10
years of professional experience

Work History

Medical Receptionist

FUNCDE LLC.
08.2019 - Current
  • Adhered to strict HIPAA guidelines to protect patient privacy.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped thirty to forty patients daily, complete necessary medical forms and documentation during check in.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Maintained current and accurate medical records for patients. As well as managed all compliant third party requests for medical records accurately.
  • Received and routed laboratory results to correct clinical staff members.
  • Placed new supply orders, managed inventory and restocked clerical spaces.
  • Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
  • Transcribed phone messages and relayed to appropriate personnel.
  • Supported office staff and operational requirements with administrative tasks.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Performed various administrative tasks by filing, copying and faxing documents. As well as checking an average of over one hundred incoming faxes and messages daily, relaying the documents as tasks to the appropriate personnel.
  • Notified manager of incidents and potential incidents relating to patients and staff for swift action.

Landscape Construction Laborer

Ward + Thornton Landscapes
03.2019 - 08.2019
  • Demonstrated skilled use and maintenance of landscape tools and equipment.
  • Installed stonework according to landscape design plan and client specifications.
  • Collected and removed debris at job sites.
  • Operated landscaping equipment with focus on safety and machine longevity.
  • Landscaped yards by planting flowers, grass, trees, and bushes.
  • Edged and mowed lawns, flowerbeds and landscape features.
  • Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
  • Transferred materials to designated areas using hand trucks, electric carts, and wheelbarrows.
  • Removed tree stumps, roots and debris for cohesive landscape appearance.

Vet Technician Assistant

All Creatures Veterinary Hospital
10.2018 - 02.2019
  • Restocked surgical and office supplies to keep all necessary materials easily accessible.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Restrained animals to protect veterinarians from potential harm.
  • Prepared surgical instrument packs and drapes for use in sterile environments.
  • Recorded symptoms and documented medical observations to inform treatment decisions.
  • Administered medications to animals in treatment and documented changes in condition.
  • Performed radiograph testing to assist doctors in making informed diagnoses and determining best treatment plans.
  • Restrained animals for examination and treatment.
  • Assisted in examination and treatment of animals in veterinary clinic.
  • Administered injections, oral medications and topically applied medications prescribed by veterinarian.
  • Assisted veterinarian during immunologic, medical, surgical, and diagnostic procedures.
  • Observed animals for signs of distress or illness.
  • Educated clients on post-surgical care and nutrition.
  • Assisted veterinarians with euthanasia of animals.
  • Collected and prepared specimens and samples for outside laboratory analysis.
  • Followed safety protocols for handling animals.
  • Prepared and administered diets and feedings according to instructions.

Section Leader

United States Marine Corps
04.2014 - 09.2018
  • Conducted performance reviews to identify employee strengths and encourage professional development opportunities.
  • Supervised, encouraged and evaluated cross-functional teams by coaching and empowering team members to meet production goals.
  • Oversaw projects, equipment and manpower needs to properly allocate resources and training.
  • Coordinated safety improvement activities and training to promote safety awareness.
  • Developed production schedules to maintain sufficient shift coverage.
  • Upheld code of conduct and maintained professionalism in stressful situations.
  • Coordinated with unit leadership and direct superiors for taskings and managed subordinates to execute.
  • Trained in conflict resolution among subordinates, equals and superiors.
  • Maintained required level of proficiency in use of firearms.
  • Maintained awareness of subordinates' personal problems and shortcomings, supporting personal and professional growth.
  • Served in on-call capacity for last-minute or late-night taskings from leadership.
  • Worked in dirty and uncomfortable conditions, sometimes in dangerous, deployed locations.
  • Upheld USMC dress and appearance regulations for professional appearance.
  • Trained in small arms, anti-armor and indirect fire weapons.
  • Prepared and submitted personnel, ordnance and operational reports.
  • Gave individual evaluations based on fitness and combat readiness.
  • Worked weekends and long hours in deployed locations to complete deployment taskings.
  • Looked after weapons by scheduling and performing organizational and preventive maintenance.
  • Dealt with inter-company conflicts to remove obstacles to troop readiness.
  • Managed weapon handling, delivery and shipping systems.
  • Rated job performance twenty eight subordinates providing timely and effective feedback.
  • Memorized Anti-tank information and strategy. Led training for anywhere from battalion to team level personnel.
  • Reloaded and resupplied weapons systems to maintain preparedness against enemy threats.
  • Provided strategic plotting and navigation for warfare areas.
  • Responded to reports of irregular activities and notified dispatcher for required emergency units.
  • Completed Lance Corporal Leadership program upon receipt of Lance Corporal rank as part of leadership development.
  • Completed Corporals Course program upon receipt of Corporal rank as part of leadership development.
  • Designated mandatory reporter for sexual assault and responder for suicide prevention situations.

Education

High School Diploma -

Sycamore High School
Cincinnati, OH
05.2012

Skills

  • Medical Office Administration
  • Payment Collection
  • Records Management
  • Insurance Verification
  • Workflow Optimization
  • Appointment Setting
  • EMR / EHR
  • Critical Thinking
  • Attention to Detail
  • Adaptability
  • Leadership Abilities
  • Time Management
  • Training Expertise
  • Teamwork and Loyalty

Timeline

Medical Receptionist

FUNCDE LLC.
08.2019 - Current

Landscape Construction Laborer

Ward + Thornton Landscapes
03.2019 - 08.2019

Vet Technician Assistant

All Creatures Veterinary Hospital
10.2018 - 02.2019

Section Leader

United States Marine Corps
04.2014 - 09.2018

High School Diploma -

Sycamore High School

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Elliott Melvin