Summary
Overview
Work History
Education
Skills
Timeline
Generic

Elliott Reisz

Santa Claus,IN

Summary

I'm a Political Science major focusing on Public Diplomacy, transferring to Indiana University this fall as a junior. For the past 3.5 years, I've worked as a part-time supervisor in a call center, where I’ve built strong leadership and communication skills while managing fast-moving situations with both customers and team members. I enjoy working with people, solving problems, and learning new things — and I’m excited to bring that energy to a summer role at Kimball International.

Overview

4
4
years of professional experience

Work History

Call Center Supervisor

Touch of Class
Huntingburg, IN
09.2021 - Current
  • Resolved escalated customer complaints in a timely manner.
  • Assigned tasks to agents based on their skillset and availability.
  • Provided guidance, training, coaching and mentoring to call center team members.
  • Facilitated communication between departments to resolve problems quickly.

Summer Intern

Cleaveland Cliffs inc.
Rockport, IN
06.2024 - 08.2024
  • Inspected equipment for proper operation before use by crew members.
  • Conducted regular reviews of work orders to confirm completeness of project requirements.
  • Performed general maintenance on tools and equipment used by the crew.
  • Delegated daily tasks to team members to optimize group productivity.

Education

High School Diploma -

Heritage Hills High School
Lincoln City, IN
05-2023

Some College (No Degree) - Political Science And Government

University of Southern Indiana
Evansville, IN

Skills

  • Customer service
  • Team leadership
  • Effective communication
  • Problem solving
  • Conflict resolution
  • Strategic planning
  • Interdepartmental collaboration

Timeline

Summer Intern

Cleaveland Cliffs inc.
06.2024 - 08.2024

Call Center Supervisor

Touch of Class
09.2021 - Current

High School Diploma -

Heritage Hills High School

Some College (No Degree) - Political Science And Government

University of Southern Indiana