Summary
Overview
Work History
Education
Skills
Certification
Home automation
Timeline
Generic
Elliott Sheppard

Elliott Sheppard

Low Voltage Specialist
Pompano Beach,FL

Summary

Consistently applied strong organizational skills to enhance productivity and achieve objectives.

Overview

14
14
years of professional experience
6
6
Certification

Work History

Service Technician

Pure Audio and Video
Davie, FL
11.2024 - 04.2026
  • Diagnosed and repaired audio and video equipment to ensure optimal performance.
  • Provided technical support to clients, enhancing user experience and satisfaction.
  • Collaborated with team members to streamline service processes and improve turnaround times.
  • Trained junior technicians on equipment handling and troubleshooting techniques.
  • Implemented preventive maintenance schedules, reducing equipment failures by improving reliability.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.

Lead Technician

CBN Solutions Inc.
Plantation, FL
01.2012 - 12.2025
  • I was a lead Technician in charge of infrastructure Networking cabling and Management of large scale networks and A/V Technology.
  • Oversaw access control systems integration with multiple vendors, including Honeywell, Bosch, Latch, and MX Butterfly.
  • Directed installation and programming of large-scale CCTV systems.

Lead Technician

HEDSouth
Hollywood, FL
02.2023 - 04.2024
  • Luxury home design, in charge of installation and design of mega mansions. Lutron Diamond dealer, automation programming structured cabling cable management, tv installation videowall installation, access Control. i was in charge of training as well as installation.

Education

Associate's degree - Computer Science

University of Florida
Gainesville, FL
11.2013

Skills

Computer Networking

Cabling

Network Support

Low Voltage

LAN

Computer Science

Telecommunication

Help Desk

Microsoft Windows Server

Java

Linux

VoIP

Microsoft Windows

Operating Systems

User Interface (UI)

Troubleshooting

Technical Support

VPN

Software Development

System Administration

WAN

Network Firewalls

Field Service

TCP/IP

Network Administration

Remote Access Software

Network Engineering

Disaster Recovery

IT

Communication skills

Customer service

Electrical experience

Mechanical knowledge

Microsoft Exchange

Certification

  • CompTIA Network+
  • CCNA
  • MCSE
  • CompTIA Security+
  • Low Voltage License
  • CompTIA A+
  • MCSA
  • HDI Certification
  • ITIL Certification
  • MCITP
  • CompTIA Server+
  • AWS Certification

Home automation

Savant, control4, Crestron home,Josh AI

Timeline

Service Technician

Pure Audio and Video
11.2024 - 04.2026

Lead Technician

HEDSouth
02.2023 - 04.2024

Lead Technician

CBN Solutions Inc.
01.2012 - 12.2025

Associate's degree - Computer Science

University of Florida