Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Additional Information
Timeline
Hi, I’m

Elliott Watts

Batavia,IL

Summary

Driven to excel, I leveraged my strong work ethic and problem-solving skills at St. Charles Chrysler Dodge Jeep Ram to enhance property standards and guest satisfaction. Skilled in customer service and general labor, I consistently improved efficiency and safety, achieving significant results in team performance and cleanliness. Detail-oriented Porter with [Number] years of experience in related roles. Industrious and dedicated with proven success executing maintenance tasks while cultivating workplace safety. Friendly Day Porter with commitment to delivering excellent guest experiences. Takes thorough approach to cleaning and maintaining properties. Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication. Skilled cleaning team member bringing years of experience in commercial and institutional environments. Effective at working independently to manage cleaning needs in all building areas. Proficient in operating equipment, handling chemicals and restocking supplies. Reliable and honest [Job Title] skilled in maintaining clean and orderly interior and exterior building spaces. Careful in managing every cleaning task, including floors, bathrooms, trash removal and windows, with diligence. Seasoned facilities team member with expertise in cleaning, stocking and maintaining [Type] and [Type] facilities. Takes pride maintaining tidy, clean and sanitized spaces for optimal safety, comfort and professionalism. Team-oriented, punctual and hardworking. Custodian adept at completing work orders efficiently and on time. Identifies and reports safety hazards and major repair needs to department supervisors. Conscientious sanitation professional skilled at safely and efficiently collecting [Type] and [Type] materials. Smoothly complete daily routes by using excellent multitasking and planning abilities. Competent team player with physical strength to lift heavy loads over extended time periods. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Recent graduate with foundational knowledge in [Area of study] and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive. Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance. Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions. Tech-savvy innovator with hands-on experience in emerging technologies and passion for continuous improvement. Skilled in identifying opportunities for technological enhancements and implementing effective solutions. Adept at leveraging new tools and methods to solve problems and enhance productivity. Excels in adapting to fast-paced environments and driving technological advancements. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

9
years of professional experience
1
Certification

Work History

St. Charles Chrysler Dodge Jeep Ram

Porter/Shift Supervisor
07.2024 - Current

Job overview

  • Communicated with coworkers and managers about completed duties.
  • Maintained a strong work ethic and punctuality, consistently arriving on time and prepared for each shift.
  • Maintained a clean and welcoming environment for guests through regular cleaning of lobby, hallways, and restrooms.
  • Cleaned and organized building areas as required.
  • Performed cleaning and maintenance duties as directed.
  • Improved overall cleanliness standards within the property by performing routine maintenance tasks such as changing light bulbs, fixing minor repairs, or reporting larger issues to management.
  • Maintained building exteriors for professional, clean presentation standards.
  • Assisted in event set-up and tear-down, ensuring timely execution and seamless transitions between events.
  • Stored supplies safely and securely to prevent theft and damage.
  • Greeted guests with warmth and professionalism for friendly, helpful service.
  • Completed sweeping, mopping, and window-cleaning.
  • Resolved guest inquiries punctually and politely for professional customer service.
  • Upheld company standards for appearance by wearing designated uniform and maintaining professional demeanor at all times.
  • Promoted positive work atmosphere through effective communication with team members across various departments within the hotel setting.
  • Unpacked and stored deliveries in proper locations for orderly, accessible supplies.
  • Increased workplace safety by immediately reporting potential hazards.
  • Performed general landscaping duties such as lawn care, snow removal, or leaf raking when necessary.
  • Proactively identified opportunities for improvement in daily processes, offering suggestions to management for streamlining tasks and increasing efficiency.

Medical Express Ambulance Service

Medical Transportation Driver
01.2023 - 07.2024

Job overview

  • Assisted patients in entering and exiting the vehicle safely, utilizing proper lifting techniques when necessary.
  • Communicated with patients and healthcare workers in both English and [Language].
  • Shouldered responsibility for communicating with dispatch concerning incomplete pickups.
  • Improved patient satisfaction by providing timely and efficient medical transportation services.
  • Boosted company reputation through exceptional customer service skills and empathetic care towards patients and their families.
  • Streamlined communication with dispatchers, promptly addressing any changes or issues related to the transportation schedule.
  • Assisted in reducing wait times for patients, coordinating with healthcare facilities for prompt pick-up and drop-off schedules.
  • Achieved daily preparation for vehicle inspections prior to travel.
  • Transported patients and clientele using [Type] and [Type] vehicles between medical facilities.
  • Moved patients up and down inclines and stairs safely using wheelchairs and gurneys.
  • Reported to healthcare workers for following days' pickups and further instructions along with directions to facilities.
  • Safely secured clientele in wheelchairs and on gurneys within van for successful, safe transportation.
  • Successfully operated GPS devices, radios and cellular devices to optimize route and maintain dispatch communications.
  • Assisted handicapped customers to safely complete transfers between van and facility.
  • Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
  • Efficiently managed paperwork related to each transport, ensuring accurate record-keeping practices were upheld consistently across all trips.
  • Participated in annual training to maintain [State] commercial driver's license certification for medical transport.

Nando's Peri Peri Chicken

Shift Lead / Cook /Prep Dishwasher
12.2018 - 05.2024

Job overview

  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and organized work environment, ensuring safety standards were met consistently.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Trained and mentored new employees to maximize team performance.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Trained new employees on company policies, procedures, and best practices for optimal performance.
  • Helped store management meet standards of service and quality in daily operations.
  • Enhanced customer satisfaction through effective conflict resolution and prompt service.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.

MJS Motors

Sales Manager
04.2015 - 05.2024

Job overview

  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Increased sales revenue by developing and implementing effective sales strategies.
  • Built long-lasting client relationships through excellent customer service and consistent followups.
  • Led a successful sales team by providing motivational coaching and performance-based incentives.
  • Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
  • Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
  • Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
  • Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
  • Maintained ethical and positive working environment to reduce turnover and promote high retention rates.

Austin Peoples Action Center

Customer Service Coordinator
06.2015 - 05.2023

Job overview

  • Responded to customer needs through competent customer service and prompt problem-solving.
  • Coordinated order processing, shipping, and delivery schedules to ensure timely delivery of products to customers.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Managed high call volumes with exceptional professionalism, ensuring minimal wait times for customers.
  • Handled escalated customer issues with empathy and patience, working closely with management to reach satisfactory resolutions.
  • Responded to customer calls and emails to answer questions about products and services.
  • Resolved concerns with products or services to help with retention and drive sales.
  • Mentored junior team members, fostering a positive work environment and boosting overall team performance.
  • Maintained and managed customer files and databases.
  • Conducted regular quality assurance checks on customer service interactions, providing constructive feedback to team members as needed.
  • Provided backup support for sales teams during peak periods or staff shortages, maintaining seamless continuity of service levels for clients.

Lincolnwood Toyota

Customer Service Representative
01.2022 - 03.2023

Job overview

  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.
  • Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Developed strong product knowledge to provide informed recommendations based on individual customer needs.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.

Education

Austin College And Career Academy
Chicago, IL

High School Diploma
06.2015

University Overview

  • Honor Roll [Semester and Year]
  • Dean's List [Semester and Year]
  • Honoree of [Honor Name]
  • Awarded [Award Name]
  • 4.2 GPA
  • Completed AP course in [Subject]

Skills

Customer Service

Strong Work Ethic

Problem-Solving

Clean Driving Record

Safety awareness

Valid Driver's License

General Labor

Punctual and Dependable

Worksite safety

Cleanliness and hygiene

Reliability and punctuality

Ensuring customer satisfaction

Heavy Lifting

Affiliations

Affiliations
  • National Honor Society

Certification

  • Licensed [Job Title] - 10 years

Additional Information

Additional Information

I am a driven Goal oriented man who is dedicated to perfecting his craft, and building my professional profile within your company.

Timeline

Porter/Shift Supervisor
St. Charles Chrysler Dodge Jeep Ram
07.2024 - Current
Medical Transportation Driver
Medical Express Ambulance Service
01.2023 - 07.2024
Customer Service Representative
Lincolnwood Toyota
01.2022 - 03.2023
Shift Lead / Cook /Prep Dishwasher
Nando's Peri Peri Chicken
12.2018 - 05.2024
Customer Service Coordinator
Austin Peoples Action Center
06.2015 - 05.2023
Sales Manager
MJS Motors
04.2015 - 05.2024
Austin College And Career Academy
High School Diploma
Elliott Watts