Hi, I’m
Elliott Souder
Somerset,NJ
Summary
Product Manager with 5+ Years of experience in B2B SaaS, with a proven track record of leading cross- functional teams to launch successful products on time and within budget.
Overview
19
years of professional experience
Work History
Allied TeamsJersey City, NJ
Product Manager
11.2019 - Current
Job overview
- Led end-to-end development, release and post-release iterations of a FinTech product focused on financial education and social investing, generating $165k revenue and $450k in additional contracts
- Interpreted data to understand KPI failures and worked with cross-functional teams to remedy issues from coding enhancements to loading speed, increasing positive user feedback by 14%
- Built and nurtured client relationships for 3+ projects and renegotiated contracts to achieve cost savings of 10% and delivery improvements of 2 weeks
- Defined & launched 3 successful products, resulting in a 43% increase in company revenue
- Launched a new free product for prospective users which grew the user base by 11% in 2021
- Used Excel to analyze market data, identify customer needs, and recommend development strategies that increased customer lifetime value (LTV) and average order value (AOV) by 15%
- Managed a cross-functional team of 7, including designers, engineers, marketing, and stakeholders, to bring products to market on time and within budget
Allied TeamsJersey City, NJ
Associate Product Manager
01.2019 - 11.2019
Job overview
- Conducted in-depth market analysis of the B2B SaaS market, resulting in the identification of a new product opportunity that generated $150+K in revenue in the first year
- Removed an underutilized product feature that resulted in no change to customer retention and an 8% reduction in operating costs
- Worked with the engineering team to build a tool that automated the data pipeline, saving 24 hours of manual work monthly and increasing team efficiency by 10%
- Conducted user research interviews and metric tracking in Google Analytics to optimize the feature set, improving daily engagement by 16%
- Created use-cases, user stories, and detailed product requirement documents to articulate the functionality of a product feature
- Defined success metrics and analyzed product performance
- Performed competition analysis and funneled back the features into the product roadmap
Rutgers, The State University Of New Jersey
College Professor
09.2004 - 12.2018
Job overview
- Presented a proposal detailing the benefits and applications of technology enhanced instruction which showed an effective increase in student participation by 65% over a 3-month period with a 35% increase in final class outcomes
- Collaborated with composition faculty to develop and organize digital and printed resources for composition classes across Rutgers’ New Brunswick campuses
- Supported the department’s talent development by supervising, managing, training, and mentoring new writing instructors and assisting in the design and facilitation of a five-day teacher orientation program
- Developed and instructed a wide variety of literature / writing courses and learning initiatives spanning skill levels, genres, and subjects for students from high school through graduate school, from remedial through advanced honors courses
- Partnered with writing program instructors and assistant directors to develop, promote, and facilitate curriculum, departmental and inter-departmental events, awards ceremonies, and learning resources
- Recognized for excellence in teaching by colleagues, students, and administration: Awarded two university wide teaching awards and rated second in student evaluations among 375 teachers over 5 years (, ) o A 2x recipient of the Rutgers’ Writing Program Award for Outstanding Contributions
Rutgers English Diversity Institute, REDINew Brunswick, NJ
Program Coordinator
01.2012 - 01.2013
Job overview
- Directed the development and maintenance of the Rutgers English Diversity Institute website, with a focus on usability, accessibility, and search engine optimization
- Designed, developed, and implemented advanced, graduate-level English literature learning initiatives in research, analysis, and composition
- Collected, analyzed, and graphed student data to produce metrics used to quantify program effectiveness and support funding outreach
- Led the design & distribution of program assessment materials and detailed findings to leadership
- Led the planning, execution, and evaluation of cross-functional publicity and outreach initiatives
- Assisted the program director and the REDI planning committee in program design & development
Education
Rutgers, the State University of New Jersey
Doctor of Philosophy | PhD (ABD)
Rutgers, the State University of New Jersey
Master of Arts from Literature
MA
University Overview
Graduate School Fellowship
Montclair State University
Bachelor of Arts from Literature / Creative Writing
BA
University Overview
Mo McGee Full Scholarship for Excellence
Skills
- Business:
- Marketing, Design, Market analysis, Time management, Writing & Editing (copywriting,
- Business, technical, persuasive, creative
- Product: Customer interviews, Roadmap development and execution, Market research and analysis,
- Product positioning and go-to-market strategies, UX, Quantitative and qualitative user research and
- Analysis, Agile methodology, Requirements gathering and prioritization, User story management
- Technology: Google Analytics, GA4, HTML, Figma, Content Management Systems, MySQL, Jira,
- Mondaycom, Smartsheet, Wrike, Excel, Mind-mapping
- People: Instructional design, Collaborative learning strategies, Group management: Mediation,
- Project management, EQ, Cross-functional team management, Team building, Conflict resolution,
- Interpersonal skills, Differentiated instruction, Organization, Mentorship and coaching, Leadership
- And delegation, Bilingual in Spanish
- Creative: Theater/performance (directing, writing, acting, production, stage & costume design),
- Creative writing, Film/filmmaking, Visual arts, Rhetoric & debate
- Core: Communication, Leadership, Vision, Execution, Analysis, Prioritization
- Brand Building
Languages
Spanish
Professional Working
Timeline
Product Manager
Allied Teams
11.2019 - Current
Associate Product Manager
Allied Teams
01.2019 - 11.2019
Program Coordinator
Rutgers English Diversity Institute, REDI
01.2012 - 01.2013
College Professor
Rutgers, The State University Of New Jersey
09.2004 - 12.2018
Rutgers, the State University of New Jersey
Doctor of Philosophy | PhD (ABD)
Rutgers, the State University of New Jersey
Master of Arts from Literature
MA
Montclair State University
Bachelor of Arts from Literature / Creative Writing
BA
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