Ellis Byfield
Benson,AZ
Summary
Experienced Utility Operator with comprehensive background in equipment operation, maintenance, and safety protocols. Strong ability to troubleshoot complex utility systems and perform necessary repairs. Proven skills in efficient work order management, ensuring timely completion of tasks. Demonstrated success in improving operational efficiency and reducing downtime in previous roles.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Utility Operator 2
City of Benson
Benson, Arizona
11.2022 - Current
- Monitored system performance to ensure compliance with safety standards.
- Conducted routine maintenance on machinery to prevent operational disruptions.
- Assisted in flushing and inspecting water lines for proper functionality.
- Collaborated with team members to resolve utility service issues efficiently.
- Documented daily operations and maintenance activities accurately.
- Trained new staff on safety protocols and equipment usage procedures.
- Responded to emergency calls for utility services promptly and effectively.
- Operated light and heavy-duty vehicles and equipment to complete assigned tasks.
- Analyzed readings from control panels to detect any irregularities in operation.
- Prepared reports detailing daily activities related to operation of the utility system.
- Assisted in training new operators on proper use of equipment and safety protocols.
- Maintained accurate records of all operations conducted within the facility.
- Assisted with installation of new piping systems for the utility system when required.
- Conducted tests on water samples in order to determine chemical composition levels.
- Performed preventative maintenance on pumps, valves and other equipment in order to reduce downtime and improve efficiency.
- Located utility lines to diagnose and repair issues.
- Read meters and recorded customer consumption.
- Performed manual excavation for the installation and repair of utility lines.
- Cleaned and maintained storage tanks and other water system components to ensure water quality.
- Maintained and repaired water distribution and wastewater collection systems, ensuring operational efficiency.
- Performed vegetation control around utility facilities to ensure unobstructed access.
- Repaired faulty components in the utility system using hand tools or power tools.
- Performed routine inspections of assigned areas, detecting necessary repairs or hazardous conditions.
Assistant Manager
Napa Auto Parts
Benson, Arizona
03.2019 - 05.2022
- Trained new employees on company policies and effective customer service techniques.
- Maintained inventory levels and organized stock for optimal accessibility and efficiency.
- Assisted customers with product selection and provided expert advice on automotive needs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Implemented best practices for inventory management and organization of parts.
- Conducted complimentary battery checks, testing and wiper installations.
- Maintained records of sales, returns, warranties and other transactions.
- Received, examined and reshelved returned parts.
- Coordinated with service department to ensure availability of necessary parts for repairs.
- Utilized parts management software for inventory tracking and order processing.
Education
Benson High School
05.2017
OSHA 10
OSHA
Trenching & Excavation Competent Person Training
OSHA
Confined Space Entry Awareness Training
OSHA
Certified Flagger
American Traffic Safety Services Association
Natural Gas Pipe Fusion Training
City of Benson
Underground Utility Locating
AZ Locators
First Aid & CPR Training
Benson Hospital
Skills
- Equipment maintenance
- Water quality testing
- Utility system operation
- Emergency response
- Problem solving
- Safety training
- Attention to detail
- Safety procedures
- Leak detection
- Hand tools proficiency
- Confined space entry
- Welding techniques
- Waste disposal
- Lockout and tagout procedures
- Heavy machinery operation
- Pump operations
- Pressure testing
- Water treatment
- Utility connections and disconnections
- Construction
- Power tool operation
- Landscaping techniques
- Repair procedures
- First aid and CPR
- Pipeline installation
- Customer service
Certification
- Wastewater Treatment 1, ADEQ, 2026
- Wastewater Collections 1, ADEQ, 2026
- Water Distribution 1, ADEQ, 2026
- Commercial Drivers License, Phoenix Truck Driving, 2026
References
References available upon request.
Timeline
Utility Operator 2
City of Benson
11.2022 - Current
Assistant Manager
Napa Auto Parts
03.2019 - 05.2022
Benson High School
OSHA 10
OSHA
Trenching & Excavation Competent Person Training
OSHA
Confined Space Entry Awareness Training
OSHA
Certified Flagger
American Traffic Safety Services Association
Natural Gas Pipe Fusion Training
City of Benson
Underground Utility Locating
AZ Locators
First Aid & CPR Training
Benson Hospital