Ellis Lutterodt
The Bronx,NY
Summary
I was able to enhance customer satisfaction and streamlining checkout processes at Five Below, showcasing exceptional organizational skills and a friendly demeanor. Excelled in teamwork and problem-solving, significantly contributing to a positive shopping environment. Demonstrated adaptability and a keen eye for detail, ensuring efficient and accurate financial transactions. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Five Below
Christain
Albany, NY
10.2023 - 03.2024
- Demonstrated respect, friendliness and willingness to help wherever needed.
- I did was a cashier and helped customers check out with their purchases.
- Helped organize all the merchandise backroom
- Managed time efficiently in order to complete all tasks within deadlines.
- I helped assist customers with any questions they had about in store products
- Demonstrated strong organizational and time management skills while managing multiple projects.
Sales Associate
Nicole
Footlocker
01.2023 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- I helped backroom with organizing merchandise
- I worked flexible hours
Sales Associate
Jason Smith,
Dollor Tree
04.2022 - 06.2022
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Returned products to their original location at the stores
- I assisted customers with any questions they had about in store products
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- I minimized wait times for customers and made sure to help as much people as I can in the most fastest and efficent manner
Education
No Degree - Accounting
SUNY Albany
Albany05.2026
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Attention to Detail
- Flexible and Adaptable
- Multitasking
- Organizational Skills
- Active Listening
Accomplishments
In my previous role as a sales associate at Five below, I consistently exceeded my monthly sales targets. During one month at work, I was able to get customers to donate to help raise money to give back to kids that were in need
-At Five below , I played a key role in enhancing the customer shopping experience, which significantly improved our customer satisfaction score
-At Footlocker, I took on the additional responsibility of training and mentoring new hires, which helped improve the overall performance of our sales team.
Hobbies
Some of my hobbies include Playing sports , watching movies with friends, Going out to eat, going out to fish, and also going to the musuem.
Additional Information
I am committed to continuous learning and professional development. I regularly attend industry conferences and webinars to stay updated on the latest trends and best practices in sales and customer service.
Languages
Twi
Native or Bilingual
Timeline
Five Below
Christain
10.2023 - 03.2024
Sales Associate
Nicole
01.2023 - 09.2023
Sales Associate
Jason Smith,
04.2022 - 06.2022
No Degree - Accounting
SUNY Albany