Results-driven professional with a background in customer service and operations management. Skilled in financial analysis, equipment maintenance, and problem-solving, contributing to efficient pool operations and optimal guest satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lifeguard
High Point Swim Club
Middleton, WI
05.2022 - 08.2026
Monitored pool area for safety and ensured adherence to rules.
Conducted regular equipment checks and maintained cleanliness of facilities.
Collaborated with team members to manage pool operations efficiently.
Served guests at the Snack Shack.
Host
Buck & Honey's
Mount Horeb, Wisconsin
06.2025 - 08.2025
Greeted guests warmly and provided excellent customer service.
Managed reservations and organized seating arrangements efficiently.
Assisted servers by communicating guest needs and special requests.
Trained new hosts on protocols and customer interaction standards.
Monitored dining room flow to optimize guest experience during peak hours.
Education
Bachelor of Arts - Finance
University of Minnesota Twin Cities
Minneapolis
05-2028
High School Diploma -
Middleton High School
Middleton, WI
05-2024
Skills
Financial analysis
Customer service
Team collaboration
Equipment maintenance
Reservation management
Problem solving
Time management
Conflict resolution
Certification
Microsoft Word Certified
Accomplishments
National Charity League Presidential Award
Affiliations
Vice President Membership Experience - Alpha Gamma Delta