Ellis Shaner
Fishers,IN
Summary
Driven by initiative and a strong sense of teamwork, I excelled at Hawthorns Golf & Country Club by enhancing customer satisfaction and streamlining operations. My ability to manage stress and maintain safety, coupled with my proficiency in customer service, contributed to a significant improvement in service delivery and operational efficiency.
Overview
3
3
years of professional experience
Work History
Cart Barn Attendant
Hawthorns Golf & Country Club
Fishers, IN
04.2024 - Current
- Collaborated with store or course staff to ensure smooth operation and customer satisfaction.
- Trained new employees on ride operations, pointing out safety mechanisms and features.
- Assisted in the opening and closing procedures of the facility, including securing carts.
- Engaged customers in friendly conversation, carefully handled bagged items, offered additional services and thanked customers for business.
- Stocked shelves with supplies necessary for operating the cart barn efficiently.
Server Assistant
101 Beer Kitchen
Fishers, IN
06.2022 - 05.2023
- Effectively multitasked within fast-paced environment.
- Provided excellent customer service to ensure a pleasant dining experience for all patrons.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Assisted in training new server assistants on job responsibilities and procedures.
- Greeted guests with friendliness and professionalism.
Education
Some College (No Degree) - Finance
Purdue University
West Lafayette, INSkills
- Initiative and Self-motivation
- Safety awareness
- Stress tolerance
- Punctuality and attendance
- Customer service
- Efficient time management
- Teamwork and collaboration
Timeline
Cart Barn Attendant
Hawthorns Golf & Country Club
04.2024 - Current
Server Assistant
101 Beer Kitchen
06.2022 - 05.2023
Some College (No Degree) - Finance
Purdue University
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