Ellise Francis Mitchell
Baltimore,MD
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
8
8
years of professional experience
Work History
Administrative Assisting
Heavenly Cool Appliance Repair
03.2018 - Current
- Streamlined office operations, improving efficiency by 20% through effective scheduling and task management.
- Managed communication with clients, handling over 50 inquiries weekly and ensuring timely responses.
- Organized and maintained files for a database of 300+ clients, enhancing retrieval speed and accuracy.
- Assisted in coordinating events, contributing to a 15% increase in attendance through targeted marketing efforts.
- Supported financial tasks, including invoicing and expense tracking, maintaining accuracy for a monthly budget of $10,000.
- Utilized strong interpersonal skills from theatre background to foster positive relationships with clients and team members.
Door-to-Door Sales Representative
Maryland Public Televison
06.2025 - 08.2025
- Generated leads through direct engagement with potential donors in residential communities.
- Conducted presentations to educate the public on Maryland Public Television's mission and programming.
- Developed effective communication strategies to build rapport with diverse audiences.
- Trained new team members on sales techniques and product knowledge to enhance performance.
Sales Associate – Part Time
Crocs Inc
05.2024 - 07.2024
- Delivered exceptional customer service, achieving a 15% increase in customer satisfaction ratings.
- Collaborated with team members to exceed daily sales goals by 20%, consistently ranking in the top 10% of sales associates.
- Engaged with over 100 customers daily, effectively promoting product features and driving sales.
- Leveraged collaboration skills from theatre experience to foster a positive team environment, resulting in a 10% improvement in team performance.
- Managed inventory for over 500 SKUs, organizing displays that improved store accessibility and aesthetics.
Education
Bachelor of Arts - Theatre Studies
Temple University
Philadelphia, PA05.2027
Skills
- Microsoft office
- Administrative support
- Time management
- File organization
- Customer and client relations
- Computer proficiency
- Strong problem solver
- Scheduling
- Dedicated team player
Timeline
Door-to-Door Sales Representative
Maryland Public Televison
06.2025 - 08.2025
Sales Associate – Part Time
Crocs Inc
05.2024 - 07.2024
Administrative Assisting
Heavenly Cool Appliance Repair
03.2018 - Current
Bachelor of Arts - Theatre Studies
Temple University