Ellisha Watts
Flovilla,GA
Summary
Results-driven tax examiner with extensive experience in team leadership and process optimization. Skilled in analyzing discrepancies and ensuring compliance, contributing to enhanced accuracy in financial reporting and improved client relationships.
Overview
15
15
years of professional experience
Work History
Tax Examiner
Georgia Department of Revenue
Atlanta, Georgia
04.2024 - Current
- Reviewed tax returns for accuracy and compliance with state regulations.
- Analyzed taxpayer information to identify discrepancies and recommend necessary adjustments.
- Performed calculations necessary for determining a taxpayer's taxable income and liability amount.
- Processed refund requests to ensure timely payment issuance and enhance taxpayer satisfaction.
- Collaborated with colleagues to clarify complex tax issues, enhancing overall compliance and taxpayer understanding.
- Collaborated with team members to streamline tax examination processes, improving operational efficiency.
- Participated in training sessions designed to stay abreast of current tax laws.
Supervisor
GXO
McDonough, Georgia
12.2020 - 04.2023
- Supervised daily warehouse operations and ensured adherence to safety protocols.
- Monitored warehouse operations to ensure accuracy and efficiency.
- Implemented process improvements to enhance operational efficiency and productivity.
- Trained new employees on warehouse processes and equipment usage.
- Monitored inventory levels and organized stock for efficient retrieval.
- Collaborated with cross-functional teams to streamline logistics and deliveries.
- Resolved employee conflicts and fostered a positive team environment in the warehouse.
Office Manager
Countryside Dealership
Jackson, Georgia
09.2019 - 03.2020
- Managed daily office operations and ensured smooth workflow throughout the dealership.
- Assisted in developing policies to improve operational efficiency within the dealership.
- Implemented filing systems to improve document organization and accessibility.
- Maintained inventory records and ordered supplies for office functions.
- Communicated with vendors and suppliers to negotiate terms and manage relationships.
- Monitored invoices for accuracy and timely processing. and payments to ensure accuracy of accounts receivable and payable information.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Tax Specialist
Butts County Tax Commissioners Office
Jackson, Georgia
10.2011 - 09.2019
- Supervised daily operations of tax office and staff performance.
- Oversaw compliance with federal and state tax regulations consistently.
- Maintained up-to-date knowledge of tax laws and regulations through continuous research.
- Coordinated efforts between multiple departments within an organization to ensure timely submission of taxes due.
- Developed client relationships through effective communication and service.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Associate of Science - Business Administration And Management
Southern Crescent Technical College
Griffin, GA06-2011
High School Diploma -
Jackson High School
Jackson, GA06-1992
BBA - Business Administration And Management
DeVry University
Chicago, IL08-2026
Skills
- Tax compliance
- Tax law compliance
- Financial reporting
- Data analysis
- Operational efficiency
- Customer relationship management
- Team collaboration
Timeline
Tax Examiner
Georgia Department of Revenue
04.2024 - Current
Supervisor
GXO
12.2020 - 04.2023
Office Manager
Countryside Dealership
09.2019 - 03.2020
Tax Specialist
Butts County Tax Commissioners Office
10.2011 - 09.2019
Associate of Science - Business Administration And Management
Southern Crescent Technical College
High School Diploma -
Jackson High School
BBA - Business Administration And Management
DeVry University