ELLIYAH Jackson
Highlands
Summary
Dedicated and passionate professional with a friendly demeanor and strong work ethic. Detail-oriented and efficient, consistently striving for success in diverse environments. Excellent communication and leadership skills enhance collaboration, while dependability ensures reliability in all tasks. Proven ability to work effectively with others fosters a positive team atmosphere and drives collective achievement.
Overview
4
4
years of professional experience
Work History
HEB Partner
HEB Grocery Store
Webster, Tx
07.2024 - Current
- Collaborated with department heads to streamline operations, increasing overall store efficiency and productivity.
- Evaluated operational workflows regularly, identifying areas for process improvement and implementing best practices across teams.
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
- Stayed informed on industry developments and market trends to gain competitive advantage.
- Led team in optimizing inventory management processes, improving stock accuracy and minimizing waste.
Administrative assistant
Sexton Law Firm
Houston, Tx
04.2024 - 05.2025
- Managed scheduling for attorneys, ensuring optimal use of time and resources.
- Coordinated communication between clients and legal staff to streamline case progress.
- Prepared and organized legal documents for court filings, enhancing accuracy and efficiency.
- Maintained confidential client records in compliance with legal regulations and firm policies.
- Assisted in the development of office procedures, improving workflow efficiency across departments.
- Contributed to team meetings by providing insights on administrative processes and client interactions.
- Adapted quickly to new software tools, increasing productivity in document management tasks.
- Supported billing procedures by tracking expenses and preparing invoices for timely payments.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Team Lead
Crocs
Nashville, Tennessee And Houston, Texas
09.2023 - 08.2024
- Oversaw daily operations, ensuring team met production goals and quality standards.
- Mentored team members, fostering skill development and promoting a collaborative environment.
- Implemented process improvements, enhancing workflow efficiency and reducing operational delays.
- Managed inventory levels, coordinating with supply chain to optimize stock availability.
- Facilitated training sessions on safety protocols and operational procedures for new hires.
- Evaluated team performance, providing constructive feedback to drive continuous improvement.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Trained new team members by relaying information on company procedures and safety requirements.
- Coached team members in techniques necessary to complete job tasks.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Lifeguard
Schlitterbahn
Galveston, Tx
03.2023 - 08.2023
- Monitored water activities to ensure guest safety and compliance with all safety regulations.
- Provided first aid assistance during emergencies to maintain a safe environment for guests.
- Conducted regular pool and beach area inspections to identify potential hazards and improve safety measures.
- Enhanced guest experience by communicating safety rules clearly and engaging patrons in poolside activities.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
Sales Associate
Footlocker
Houston, Tx
04.2021 - 01.2023
- Assisted customers with product selection, enhancing overall shopping experience.
- Maintained store presentation standards through effective merchandising techniques.
- Processed transactions accurately using point-of-sale systems, ensuring efficient service.
- Collaborated with team members to achieve sales targets and improve customer satisfaction.
- Monitored inventory levels and restocked merchandise to ensure availability of popular items.
- Resolved customer inquiries and complaints promptly, fostering positive relationships.
Education
Highschool -
J. Frank Dobie
05.2022
Bachelor of Science - Political Science
Texas Southern
Houston, TX12.2024
Bachelor of Science - Political Science And Respiratory
Tennessee State University
Nashville, TN05-2026
Bachelor of Science - Criminal Justice
Arkansas Baptist College
Little Rock, AR05-2026
Associate's degree - General studies
San Jac Community College
05.2022
Skills
- Strong verbal communication
- Strong attention to detail
- Strong team collaboration
- Efficient document organization
- Proficient schedule organization
- Document proofreading
- Legal analysis
- Document organization
- Legal documentation and reporting
- File organization
Timeline
HEB Partner
HEB Grocery Store
07.2024 - Current
Administrative assistant
Sexton Law Firm
04.2024 - 05.2025
Team Lead
Crocs
09.2023 - 08.2024
Lifeguard
Schlitterbahn
03.2023 - 08.2023
Sales Associate
Footlocker
04.2021 - 01.2023
Associate's degree - General studies
San Jac Community College
Highschool -
J. Frank Dobie
Bachelor of Science - Political Science
Texas Southern
Bachelor of Science - Political Science And Respiratory
Tennessee State University
Bachelor of Science - Criminal Justice
Arkansas Baptist College