Ellon Coutain
Brooklyn
Summary
Adept at plumbing repairs and piping installation, I bring a proven track record of enhancing system functionality and customer satisfaction, notably at Superior Mechanical. My problem-solving skills and commitment to continuous learning have led to significant property value increases for clients and high-quality mentorship to junior plumbers.
Overview
8
8
years of professional experience
Work History
Plumber
Superior Mechanical
08.2024 - 02.2025
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
- Measured, threaded, and cut materials to correct angles.
- Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
- Selected type and size of piping required for each project.
- Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
- Mentored junior plumbers, sharing industry expertise to improve overall team performance.
- Delivered high-quality workmanship, consistently meeting or exceeding client expectations on completed jobs.
- Upgraded outdated plumbing systems to modern standards enhancing functionality while increasing property value for clients.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
- Complied with state plumbing codes throughout duration of each project.
- Provided excellent customer service by addressing all client concerns and ensuring their satisfaction with completed work.
- Offered guidance and training to junior team members.
- Communicated with customers to provide recommendations on repairs, determine project estimation costs and define project completion dates.
- Inspected sewers and piping systems to assess quality and condition.
- Collaborated with other trade professionals such as electricians and HVAC technicians during multi-faceted construction projects to ensure seamless integration of services.
- Eliminated risks by correctly identifying potential safety hazards.
- Filled pipe systems with water and air to determine location of leaks.
- Improved customer satisfaction by efficiently diagnosing and repairing plumbing issues in residential and commercial properties.
- Ensured safety compliance during all projects, adhering to strict industry regulations and guidelines.
- Implemented maintenance and repair for fixtures, water mains, natural gas, fire systems and backflow preventers.
- Streamlined inventory management, ensuring proper tools and materials were readily available for each job.
- Enhanced team productivity with effective communication and collaboration during complex projects.
- Increased client retention, providing exceptional customer service through timely project completion.
- Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes.
- Completed projects within budget constraints by accurately estimating material costs and labor hours.
- Conducted thorough inspections of existing plumbing systems, identifying potential problems before they escalated into expensive repairs for clients.
- Reduced water consumption for clients with installation of high-efficiency fixtures.
- Diagnosed and repaired variety of issues, from simple leaks to complex system malfunctions.
- Trained new plumbers in best practices, enhancing team efficiency and service quality.
- Optimized scheduling procedures to handle emergency calls more effectively.
- Provided exceptional service, receiving numerous commendations from satisfied customers.
- Enhanced team performance by implementing new technologies and tools for plumbing repairs.
- Improved system longevity with regular maintenance and timely upgrades.
Plumber
Blessing Plumbing
12.2019 - 06.2024
Plumber
North East Plumbing and Heat Corp
02.2017 - 10.2019
- Repaired plumbing systems, components, and equipment.
- Installed valves, hangers, supports, and flanges inside piping systems.
- Installed new piping systems in various types of buildings following local building codes and regulations.
- Performed regular maintenance on plumbing systems to prevent costly future repairs for customers.
- Consistently met deadlines while maintaining high-quality craftsmanship throughout all stages of plumbing installations, repairs, or maintenance tasks.
- Measured, threaded, and cut materials to correct angles.
- Resolved emergency plumbing situations quickly and efficiently to minimize property damage for customers.
- Selected type and size of piping required for each project.
- Upgraded outdated plumbing systems to modern standards enhancing functionality while increasing property value for clients.
- Independently worked on projects, while offering process coordination and cooperation with other teams.
Education
GED -
Westerhall Secondary School
Grenada 06.2004
Skills
- Plumbing repairs
- Piping installation
- Skilled with both hand and power tools
- Drainage systems repair
- Hand and power tools
- Problem solving prowess
- Continuous learning commitment
Timeline
Plumber
Superior Mechanical
08.2024 - 02.2025
Plumber
Blessing Plumbing
12.2019 - 06.2024
Plumber
North East Plumbing and Heat Corp
02.2017 - 10.2019
GED -
Westerhall Secondary School
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