Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Elloner Been

Miramar,FL

Summary

With a proven track record at Postoperative Care, I excel in delivering exceptional patient care and maintaining HIPAA compliance. My expertise expands dealing with clients suffering with Alzheimer's care along with management of mentally challenged individuals. My role as a reliable team player has significantly enhanced patient satisfaction. Leveraging my medical terminology knowledge and compassionate approach, I consistently achieve high-quality care standards.

In addition, along with my medical background I have excelled in the business industry working diligently in managerial positions.

Overview

31
31
years of professional experience

Work History

Certified Nursing Assistant

Postoperative Care
06.2017 - Current


  • Upheld infection control and prevention policies across different patient-facing areas.
  • Adapted care practices to meet needs of diverse patient populations, ensuring culturally sensitive care.
  • Administered medication under supervision of nursing staff, contributing to effective treatment plans.
  • Conducted patient education on health maintenance and disease prevention, empowering individuals to take charge of their health.

Certified Nursing Assistant

Home Health
06.2011 - Current
  • Cared for residents in assisted living facility and delivered high-quality support to meet needs.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
  • Prevented cross-contamination by cleaning and sterilizing equipment.
  • Facilitated personal hygiene management, feeding and ambulation.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Built rapport with patients and families, providing emotional support during difficult times.

Patient Care Technician

Peaceful Ridge Recovery
10.2014 - 03.2017
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
  • Reduced stress for patients and families through effective communication and empathetic support.
  • Supported optimal wound healing by skillfully changing dressings and monitoring for signs of infection or complications.
  • Enabled increased mobility for patients by assisting with ambulation exercises and transfers using proper body mechanics techniques.

General Manager

Kentucky Fried Chicken
08.1995 - 07.2008
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Championed continuous improvement initiatives that enhanced operational performance across all departments.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Interacted well with customers to build connections and nurture relationships.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Assistant Manager

Kentucky Fried Chicken
06.1993 - 08.1995
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Collaborated with the management team to develop strategic plans for business growth and improvement.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Monitored sales trends to adjust pricing strategies for optimal profitability.
  • Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Education

Associate - Business Administration

Colorado Technical University
Colorado Springs, CO

Bachelor Of Science - Science And Management

Colorado Technical University
Colorado Springs, CO
2012

Certified Nursing Assistant -

Nursing Unlimited
Miami, FL
2009

Skills

  • Patient Care
  • HIPAA Compliance
  • Reliable team player
  • Direct Patient Care
  • Alzheimer's and Dementia Care
  • Basic Life Support
  • Medical terminology knowledge
  • Dementia and Alzheimer's knowledge
  • Patient Lifting
  • Healthcare ethics
  • Geriatric Care
  • Inpatient Care
  • Supporting personal needs
  • Maintaining privacy
  • Trustworthy companion
  • Patient Management
  • Valid State driver's license
  • Reliable transportation
  • Quality Assurance
  • Database Administration
  • Chronic Disease Management

Accomplishments

  • Awarded TOP TEN PERFORMANCE WINNER" for two consecutive years.
  • Cash award for scoring 98% in a "BACK TO BASIC" computation.

Timeline

Certified Nursing Assistant

Postoperative Care
06.2017 - Current

Patient Care Technician

Peaceful Ridge Recovery
10.2014 - 03.2017

Certified Nursing Assistant

Home Health
06.2011 - Current

General Manager

Kentucky Fried Chicken
08.1995 - 07.2008

Assistant Manager

Kentucky Fried Chicken
06.1993 - 08.1995

Associate - Business Administration

Colorado Technical University

Bachelor Of Science - Science And Management

Colorado Technical University

Certified Nursing Assistant -

Nursing Unlimited
Elloner Been