Elly Kersten
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
10
10
years of professional experience
Work History
Administrative Assistant
Sal's Auto Electric LLc
07.2014 - 09.2024
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting customers.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.
- Maintained inventory of office supplies and placed orders.
- Coordinated travel arrangements for staff, ensuring cost-effective and timely accommodations and transportation.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Education
No Degree - Business Administration
Our Lady Of Holy Cross College
New Orleans, LASkills
- Customer Service
- Data Entry
- Computer Skills
- Office Administration
- Administrative Support
- Time Management
- File Organization
- Customer and client relations
- Customer Relations
- Critical Thinking
- Strong Problem Solver
- Scheduling
- Appointment Scheduling
- Recordkeeping
- Verbal Communication
- Invoice Processing
- Relationship Building
Languages
Spanish
Native or Bilingual
Timeline
Administrative Assistant
Sal's Auto Electric LLc
07.2014 - 09.2024
No Degree - Business Administration
Our Lady Of Holy Cross College
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