Ellya Bechard Lagares
Pingree Grove,IL
Summary
Professional, skilled in crafting high-quality beverages and providing exceptional customer service since 2021. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments. Able to asses needs of partners in orders to provide affective support.
Overview
10
10
years of professional experience
Work History
Barista
Ryan Macmillan
04.2021 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Supported training efforts for new hires, sharing knowledge of coffee making techniques and customer service standards.
- Maintained clean and organized workspace, ensuring welcoming environment for customers.
Animal Caretaker
Self Employed
09.2014 - 11.2019
- Responsible for caring for various kinds of animals, dogs, cats, and guinea pigs
- Able to provide for each animals individual needs.
- Maintained a clean and organized environment for all pets,
Education
High School Diploma - Fine Arts
Hampshire High School
Hampshire, IL05.2020
Skills
- Good communicator
- Efficent Multitasking
- Team Player
- Opening and closing duties
- Cleanliness
- Exceptional customer service
- Team Leadership
- Creative problem solver
- Safe Food Handling
- Flexible Schedule
- Multitasking Abilities
Hobbies and Interests
Digital art
Traditional Art mediums: Acrylic painting, pottery,
Photography
Timeline
Barista
Ryan Macmillan
04.2021 - Current
Animal Caretaker
Self Employed
09.2014 - 11.2019
High School Diploma - Fine Arts
Hampshire High School
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