Ellyanna Zeigler
Mill Hall,PA
Summary
Dynamic and dedicated waitress with proven expertise at Brothers Pizza of Lamar, excelling in customer service, and accurate cash handling. Recognized for maintaining high standards of dining area cleanliness, effectively managing customer satisfaction through attentive service and menu recommendations, and committed to ensuring a delightful dining experience for all patrons.
An enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant patrons. Skilled in anticipating customer needs, addressing complaints, and resolving issues promptly. Maintains focus and a positive attitude in stressful situations and high-volume environments.
Motivated waitress with an engaging personality and a flexible approach. Upbeat, friendly, and anticipating customer needs to facilitate enjoyable dining experiences.
Organized waitress with experience in family restaurant environments. Effective creator of service structures, with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume, and increasing sales opportunities.
Overview
2
2
years of professional experience
Work History
Waitress Trainee
Brothers Pizza of Lamar
Lamar, Pennsylvania
12.2023 - Current
- I remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Kept server areas clean and stocked to increase efficiency while working at tables.
- Processed orders have been sent to kitchen employees for preparation.
- I answered customers' questions, recommended items, and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts, and maintained an accurate cash drawer.
- Helped customers with dietary restrictions, allergies, and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Inspected dishes and utensils for cleanliness.
- Presented menus to patrons promptly after seating, and answered questions about menu items, making recommendations upon request.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Education
High School Diploma -
Central Mountain High School
Mill Hall, PA06-2025
Skills
- Dining area maintenance
- Accurate money handling
- Check payment processing
- Handling complaints
- Price memorization
- Tableside service
- Attention to detail
- Allergy awareness
- Food running
- Order management
- Ordering procedures
- Table setting
- Table setting knowledge
- Food presentation
- Cash handling
- Customer service
- Order taking
- Menu memorization
- Payment processing
- Seating arrangements
- Menu recommendations
- Hospitality and accommodation
- Meal recommendations
- Order accuracy
- Greeting guests
Languages
English
Professional
Affiliations
During my 10th, 11th, and 12th grade years of high school, I made the honor and high honor roll many times. I have also overcome many changes that I have faced and made it through, looking at the brighter picture!
Timeline
Waitress Trainee
Brothers Pizza of Lamar
12.2023 - Current
High School Diploma -
Central Mountain High School
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