Ellyn Daniels
Doylestown,PA
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
17
17
years of professional experience
Work History
Accounts Payable Specialist
Baruch S. Blumberg Institute
11.2022 - Current
- Receive, review and process incoming invoices for appropriate documentation, authorizations and validity prior to payment.
- Apply proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Documenting and transmitting purchase orders.
- Matched purchase orders with invoices and recorded necessary information.
- Process weekly payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
- Review and process credit card expense reports and petty cash requests.
- Maintain good working relationships with vendors and suppliers, resolve disputes, negotiate payment terms and ensure timely payments.
- Implement a new system for organizing physical and electronic records, reducing document retrieval time significantly.
- Update vendor information regularly, ensuring accurate contact details and banking information for prompt payments.
- Assist in conducting internal audits
- Reconciled bank accounts to verify accuracy of cash records.
- Pitched in to assist with special projects and additional tasks.
- Process 1099's annually.
- Assist with organization events and committees.
- Skilled at working independently and in team environment.
General Manager
Candlewic Company
10.2007 - 11.2022
- Increased overall company efficiency by streamlining operations and implementing scheduling techniques.
- Communicated daily with other team members to enhance process and performance.
- Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
- Managed team of customer service representatives, fostering positive work environment focused on teamwork and collaboration.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
- Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
- Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.
- Assisted employees in resolving conflicts through mediation services, leading to improved working relationships among team members.
- Coordinated new hire and termination processes to facilitate smooth operations.
- Led open enrollment periods for health insurance coverage options, assisting employees in making informed decisions regarding their benefits selections.
- Streamlined purchasing processes for increased efficiency and reduced operational costs.
- Built strong relationships with vendors to enhance cost offerings and accomplish favored customer status.
- Closely monitored accounts to post timely payments and resolve billing discrepancies.
- Improved shipping efficiency by streamlining packing procedures and optimizing workstation layouts.
- Reduced shipping errors through inspection of outgoing packages and double-checking labels.
- Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
- Facilitated smooth communication between logistics partners, warehouses, and customers regarding shipment updates or delays for seamless experience.
- Prepared bills receivable, invoices, and bank deposits.
- Posted customer payments by recording cash, checks, and credit card transactions.
- Reconciled daily AR ledger and verified proper posting.
Customer Service Specialist
Candlewic Co
11.2006 - 04.2007
- Took ownership of customer issues and followed problems through to resolution.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Complied with company policies and procedures by encouraging positive and effective work environment among employees.
- Maintained and managed customer files and databases.
- Handled customer inquiries and suggestions courteously and professionally.
- Collaborated with upper management to improve customer service processes and support structures company-wide.
- Reviewed repeated issues within operations and management to solve problems and improve company outcomes.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma -
Lawernce High School
Lawrence, NYAssociate of Science - Business Administration
Briarcliffe College
Bethpage, NYSkills
- Upbeat and Positive Personality
- Adaptable to Changing Conditions
- Maintaining Strict Confidentiality
- Sales Support
- Administrative Duties
- Office Management
- Team Builder
Timeline
Accounts Payable Specialist
Baruch S. Blumberg Institute
11.2022 - Current
General Manager
Candlewic Company
10.2007 - 11.2022
Customer Service Specialist
Candlewic Co
11.2006 - 04.2007
High School Diploma -
Lawernce High School
Associate of Science - Business Administration
Briarcliffe College
Similar Profiles
Simeon PaekSimeon Paek
Intern at Baruch S. Blumberg InstituteIntern at Baruch S. Blumberg Institute
Logan PorterLogan Porter
Forest Ecology Intern at Baruch Institute of Costal Ecology& Forest ScienceForest Ecology Intern at Baruch Institute of Costal Ecology& Forest Science
Kelsey ForrestKelsey Forrest
Beverage Cart Server/Restaurant Food Server at John Blumberg Golf CourseBeverage Cart Server/Restaurant Food Server at John Blumberg Golf Course