Ellysa Boria
Carrollton,TX
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention, and revenue. Highly adept at training, managing, coaching, and mentoring sales and customer service associates with a talent for interacting with staff at all levels of the organization and the public. A hardworking and passionate job seeker eager to secure and help the team achieve company goals.
Overview
9
9
years of professional experience
Work History
Sales Representative
Aesthetic Record
12.2022 - Current
- Expanded customer base through cold calling, networking, and relationship building. Managed 40 cold leads per month.
- Managed inbound leads, and daily tasks and keep the Pipeline organized.
- Conduct 8 demos per day and maintain communication throughout the decision-making process.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
Wax Specialist
European Wax Center
04.2015 - 07.2022
- Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.
- Developed strong client relationships through effective communication skills and empathetic listening during consultations.
- Maintained clean and sanitary workspace.
- Maintained strict adherence to sanitation guidelines, promoting a safe and hygienic environment.
- Educated 20-30 clients a day on products and converted them to different services and regimens.
- Maintained Top Sales in the region.
Education
No Degree - Esthetics
Ogle School Hair Skin Nails
Arlington, TX06.2013
High School Diploma -
R.L Turner
Farmers Branch, TX06.2012
Skills
- Client Retention
- Time Management
- Organization
- Top Sales Achievements
- Sales Presentations
- Sales strategy development
- Sales consultation
- Objection handling
- Strategic Planning
- Cold-calling
- Lead prospecting
Accomplishments
Awarded the Rookie Of The Year award for 2022-2023.
Timeline
Sales Representative
Aesthetic Record
12.2022 - Current
Wax Specialist
European Wax Center
04.2015 - 07.2022
No Degree - Esthetics
Ogle School Hair Skin Nails
High School Diploma -
R.L Turner
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