Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Elma Alisic

Colorado Springs,CO

Summary

Experienced administrative professional with 5+ years in customer service, office management, and team leadership. Proficient in scheduling, vendor coordination, and conflict resolution. Proven track record of providing outstanding service in retail, healthcare, and real estate. Dedicated to creating vibrant and organized community spaces.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Real Estate Agent

Keller Williams
07.2024 - 12.2024
  • Guided clients through home buying and selling processes with clear, consistent communication.
  • Organized property showings and open houses, coordinating with title companies and clients.
  • Gained expertise in residential leasing, contracts, and fair housing regulations.

Personal Assistant

Private Client
07.2019 - 01.2023
  • Provided comprehensive administrative support, including scheduling and travel arrangements.
  • Managed vendor communications for household maintenance and budgeting.
  • Streamlined day-to-day household operations to improve efficiency.

Administrative Assistant

Green Park Senior Living
07.2017 - 06.2019
  • Oversaw scheduling and admissions paperwork, ensuring compliance with regulations.
  • Assisted HR and billing departments with Medicaid/Medicare documentation and payroll support.
  • Coordinated repair requests and supply orders, maintaining operational excellence.

Supervisor Cashiers & Front End

Kmart
05.2014 - 03.2018
  • Supervised cashier operations and provided training in customer service and store protocols.
  • Resolved customer complaints efficiently, maintaining high satisfaction levels.
  • Collaborated with department managers on inventory and sales strategies.

Education

Licensed Practical Nurse (LPN) Certificate -

Applied Technology

High School Diploma -

Mehlville Senior High School

Skills

  • Resident Relations & Customer Service
  • Administrative Coordination
  • Vendor relationship oversight
  • Effective conflict resolution
  • Team Leadership
  • Assistance in property oversight
  • Experienced in various software tools
  • Compliance policy knowledge

Certification

  • Licensed Practical Nurse (LPN), Certificate
  • Real Estate License, Missouri, Inactive - Referral-based

Timeline

Real Estate Agent

Keller Williams
07.2024 - 12.2024

Personal Assistant

Private Client
07.2019 - 01.2023

Administrative Assistant

Green Park Senior Living
07.2017 - 06.2019

Supervisor Cashiers & Front End

Kmart
05.2014 - 03.2018

High School Diploma -

Mehlville Senior High School

Licensed Practical Nurse (LPN) Certificate -

Applied Technology