Dynamic professional with a strong track record in audit leadership and project management. Skilled in fostering teamwork and effective communication, with a commitment to driving accuracy and compliance in new business processes.
Overview
10
10
years of professional experience
Work History
Corporate Liaison Underwriter
LA Insurance Corporate
Birmingham
07.2024 - Current
Led auditing team to ensure accuracy, compliance, and timely review of all new business submissions.
Daily audit execution — Performed daily audits on all new business files, identifying discrepancies, ensuring documentation completeness, and maintaining regulatory compliance.
SOP development — Designed and implemented a comprehensive Standard Operating Procedure (SOP) for the new‑business audit process, improving consistency and reducing processing errors.
Created and maintained daily new‑business report to track volume, identify trends, and inform operational decision‑making.
Regional Sales Manager
LA Insurance
Birmingham
01.2020 - 07.2024
Led regional sales team to achieve quarterly targets and drive market growth.
Trained and mentored junior sales staff in effective selling techniques, enhancing team capabilities.
Recruited and onboarded a high‑performing sales team, ensuring strong talent alignment with organizational goals.
Developed and implemented targeted strategies for regional sales growth.
Established strong relationships with key clients to foster loyalty and trust.
Established and nurtured relationships with key accounts through personal visits and phone calls, fostering loyalty.
Insurance Agent
LA Insurance
Birmingham
02.2016 - 01.2020
Consistently exceeded sales projections
Educated clients about coverage options and policy details effectively.
Assisted clients in selecting appropriate insurance policies for their needs.
Surpassed sales projections through effective client engagement and tailored solutions.
Provided customers with information regarding plan features, pricing, and availability.